Head Office
400 – 287 Nelson’s Court
New Westminster, BC V3L 0E7
United States
Customer Service
Phone: 604-953-3333 (general)
Phone: 604-398-2042 (Compass Card)
Phone: 604-953-3334 (lost and found)
Phone: 604-460-5050 (Quickpass)
Other Contacts
Phone: 604-520-3641 (BC Rapid Transit Company)
Phone: 778-375-6400 (Coast Mountain Bus Company)
Phone: 604-488-8906 (West Coast Express)
Phone: 604-985-7777 (West Vancouver Blue Bus)
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About TransLink
Coast Mountain Bus Company is a bus transit operator serving Metro Vancouver, Canada. Locally popular as TransLink, the company was founded in 1999 and has a fleet of close to 1,500 bus connecting some 200 routes. TransLink transports more than 800,000 commuters each day. It has its headquarters at New Westminster, British Columbia and operates seven transit centers located in Surrey, Burnaby, Vancouver, Port Coquitlam, North Vancouver, Oakridge and Richmond.
As for commuting in TransLink, you have single fare tickets or daily/weekly/monthly passes. A single fare ticket allows you to transfer as many times for up to 90 minutes. And if paying by cash, make sure you keep exact coin fare. For more benefits, try the DayPass for unlimited transit on all buses, SkyTrain and SeaBus. You can use it for travel an entire day on all zones. You can even load your DayPass on to a Compass Card for convenient payment and travel. Senior citizens and students enjoy discounted fares.
If you are a more frequent traveller, you can try the Monthly Pass that allows you to enjoy unlimited travel for an entire month. Monthly Passes provide unlimited travel on SkyTrain and SeaBus as well. As for Compass Card, the same can be purchased at vending machines located at SkyTrain, SeaBus and West Coast Express stations. In addition, you can also purchase Compass cards online or at authorized retail stores. And dont forget to register your Compass Card to keep a track of recent transactions, account balance, among others. Visit the TransLink website to plan your trip, see bus schedules, compare fares and get information on stations. For more information or queries on payment, tickets, refund, parking, or others, reach the TransLink customer service.
