Transavia Head Office
Piet Guilonardweg 15,
TransPort building,
1117 EE Schiphol Airport,
The Netherlands
Phone: +31 (0)20 604 6555
Support:
00 352 27 00 27 28
About Transavia Airlines
Transavia Airlines is a Dutch airline that began operations in the year 1996. A budget carrier, Transavia has its headqarters at Haarlemmermeer and operating bases at Amsterdam, Rotterdam, Eindhoven,
Paris-Orly, Nantes and Lyons. Presently, the airline, withย a fleet of 45 aircraft, connects to some 98 destinations in Europe and North Africa. Fully owned and managed by Air France-KLM, Transavia boasts of 2,400 full time employees. In 2014, the airline transported some 9.9 million passengers and its revenues exceeded โฌ1 billion.
Some of the top cities covered by Transavia include Tirana, Salzburg, Vienna, Dubrovnik, Larnaca, Copenhagen, London, Chambery, Grenoble, Lyon, Nice, Paris, Strasbourg, Berlin, Munich, Athens, Chios, Mykonos, Rhodos, Santorini, Budapest, Reykjavik, Dublin, Tel Aviv, Bologna, Naples, Olbia, Pisa, Rome, Venice, Verona, Malta, Amsterdam, Eindhoven, Warsaw, Lisbon, Edinburgh, Barcelona, Ibiza, Madrid, Seville Geneva, Tunis, Istanbul, Antalya and Dubai.
Transavia flights can be booked directly on the website using American Express, Visa or MasterCard credit cards. Payment for tickets can also be paid as cash at authorised sales offices. Besides flights, Transavia also makesย booking of hotels and renting of cars availableย on one platform. Not just that, even booking airport transfer and parking spot can be made in a jiff. Don’t forget to check out the offers section to enjoy some great bargains on flights and hotels.
Holding a confirmed ticket? You can view or manage your itinerary on the homepage. You can also check-in online 24 hours before departure. Transavia allows fliers to carry 1 cabin baggage of max 10kg weight. As for check-in baggage, fliers can book the needed online at an affordable rate. Each person is allowed to carry a weight of up to 50kg. For dimensions, rates and permitted items read the baggage guide here.
Transavia offersย on-board catering and rich entertainment to make every flight enjoyable. Latest inย moviesย andย TV shows can be downloaded and watched on a smartphone or tablet using Transavia’s Wi-Fi. The Transavia Entertainment App must be installed to access the service. For more information or queries on payment, refund, cancellation, group booking, cargo, lost baggage or others, reach the Transavia customer service via phone or email.
We were forced to miss our flight in Pisa Italy to Amsterdam, on October 30 2018 , because of the incompetence of Transavia Airlines. It has cost me 2500.00 to rebook new flights to get home today.
I booked my flight from Vienna to Larnaca on KLM. As a passenger with a disability I require an assistance dog. There is no problem boarding with the dog in Vienna, however the flight from AMS to LCA is operated by Transavia who says they can not confirm the dog because the flight was booked through KLM. KLM says they have no access to Transavia’s system to help me. I have contacted customer support and found them completely unconcerned. Is this how you treat passengers with disability? or can someone please help me resolve this simple issue?
During my business trip from VIE to ORY, my luggage got lost. I asked via transavia customer service for compensation of articles of clothing, I had have to buy during my stay (luggage arrived 3 days later; request IWEB-18839 ). No response after 14 days. Call to CS for receiving feedback ( extra charged phone call costs ( ! )) – very poor and no competent information, available. After sale service a disaster in this company.
Dear sir,
I have missed the flight from lisbon to lyon due noncooeration from your staffiliate at the airport.they did not properly guided me and also did not alert me about the check in.so i missed the flight.there was no flight on that day according to my choice until next night. Ref. GB7TTQ