Head Office
Koedoe Building
236 Pretorius Street
Pretoria 0001
South Africa
Phone: +27 (0) 12 393 1000
Support
Phone: 10111
Phone: 08600 10111
Phone: 0800 333 177
Email: complaintsnodalpoint@saps.gov.za (National Service Complaints)
Email: sapsweb@sita.co.za (website related)
Provincial Contacts
Eastern Cape: 040 608 7078
Free State: 051 411 7880
Gauteng: 011 274 7786
KwaZulu-Natal: 031 325 5951
Limpopo: 015 293 7186
Mpumalanga: 013 759 1438
Northern Cape: 053 802 7400
North West: 018 299 7939
Western Cape: 021 467 8411
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About South African Police Service
South African Police Service (SAPS) is the main and principal law enforcement agency of South Africa. Formed in the year 1995, the national police force was earlier known South African Police and Homeland police agencies. The law enforcement agency has a network of more than 1,130 police stations and employs close to 200,000.
Under the National Commission of the SA Police comes the Deputy National Commissions and then Members of the Executive Council, Regional Commissioners, Provincial Commissioners and Divisional Commissioners. SAPS governs the provinces – Limpopo, Mpumatanga, Gauteng, Swaziland, North West, Free State, Lesotho, Eastern Cape, Northern Cape, and Western Cape.
The government agency has the responsibility to prevent and investigate crime, maintain public order, uphold law, create safe and secure environment and prevent anything that threaten safety of community. It operates round-the-clock call centers to receive complaints and crimes. You can reach the numbers for reporting a crime, report missing person and sexual offenses, among others. Additionally, you can walk in to the nearest police station to report a crime. Locate a branch on the website.
The resource centre on the website has information on the acts, policy documents, crime statistics and other information. There are also separate sections with information on police clearance certificates and child safety information. For more information or queries on reporting complaints, police report, crime helpline, or others, reach the South African Police support.
