Head Office
SOTC Travel Limited
7th Floor, Tower A,
Urmi Estate, 95 Ganpatrao Kadam Marg,
Lower Parel West, Mumbai 400013
Phone: 022 49059100
Customer Service
Phone: 902-903-4444
Phone: 1800 209 3344
Email: customercare@sotc.in
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About SOTC India
SOTC is a leading Indian travel company with operations since 1949. A subsidiary of Thomas Cook (India) Ltd, the travel agency offers customised holiday packages, flight/hotel booking and visa assistance. There are services designed for individuals, families and corporate travellers. The award winning company has its headquarters at Mumbai, with sales offices across the country, including New Delhi, Gurgaon, Chandigarh, Jaipur, Pune, Goa, Hyderabad, Bengaluru, Kolkata and Chennai. Locate a nearest SOTC branch on the website. You can also call the toll free for enquiries on holiday packages or travel services.
There are regular promotions available for leisure travellers. You can track the current offers on the SOTC homepage. As for products and services, you can consult SOTC for planning holidays, booking international holidays, honeymoon packages, flight tickets, hotel booking, travel insurance, visa and currency exchange. Within India, some of the popular holiday packages available include Goa, Rajasthan, Kerala, Sikkim, Andaman, Kashmir, and Ladakh. For global destinations, you have Europe, Dubai, US, Thailand, Singapore, Australia, Sri Lanka, and Hong Kong.
You have domestic holiday packages starting from Rs 15,000 to over Rs 1,00,000. You can also choose form less than 7 nights or more than two weeks. And if you want only stay and not travel, that also can be opted. On the website, you can filter holidays by honeymoon, beach, adventure or family destinations. There are itineraries published on the website with the highlights and what is included in the package. Most packages, include flights, hotels, sightseeing and food. Travellers can make a booking online on the website or by calling the toll free number. Full payment is required if the travel is scheduled within 30 days. As for cancellation, if you cancel more than 45 days in advance, there will be a Rs 5,000 charge. Between 15-30 days, about 75% of the package will be charged.
Want tailor-made packages? SOTC allows travellers to build a plan by entering destination and date, and booking a package. When travelling abroad, you will need an insurance that covers medical, trip delay or loss of check-in baggage. You can get a customised travel cover by entering the destination and departure date. It helps travellers be protected during an unexpected emergency. And for those who need help with visa, you can approach SOTC to help you with filling the form, submitting the documents and paying the visa fee. When booking visa with SOTC, you get real time visa application update and safe online process.
During your international trip, you will need to carry foreign currency for local spending. You can visit any nearest SOTC foreign exchange branch for a multicurrency travel card or single currency card that can be used for shopping or dining. You also have the option to convert to foreign currency. You are assured best online rates when you buy forex with SOTC. For complaints or queries on branch locations, packages, discounts, cancellation, or others, reach the SOTC India support.
