Head Office
400 – 287 Nelson’s Court
New Westminster, BC V3L 0E7
Phone: 778-375-7500

Customer Service
Phone: 604-953-3333 (general)
Phone: 604-953-3334 (lost and found)
Phone: 604.460.5050 (Quickpass)
Phone: 604.398.2042 (Compass)
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About SkyTrain
SkyTrain customer serviceSkyTrain is a rapid transit system in Canada that connects Vancouver with the cities of Burnaby, New Westminster and Surrey. One of the oldest in the world, SkyTrain operates on the Expo, Millennium and Canada lines connecting to close to 50 stations. SkyTrain transports over 120 million passengers annually. Owned and operated by TransLink, SkyTrain begins services at 5am and ends at 1.30 am (on weekdays). The Expo and Canada Line begins at Waterfront station. The Canada Line connects Vancouver to the Vancouver International Airport (YVR) and the city of Richmond.

Day Pass can be used on all buses, SkyTrain and SeaBus for unrestricted travel. To enjoy more savings, get the Monthly Pass which can be purchased online, by phone, Compass retail stores or through vending machines. Regular fares as well as weekly/monthly passes can be loaded onto the Compass card. It is convenient and can be used on all public transport. Users can set up automatic top-ups or pass renewals. Every SkyTrain station is accessible for users with wheelchairs/mobility devices. Use the trip planner on the website to check rates, see route schedule and map. For more information or queries on tickets, refund, cancellation, parking, lost and found items, or others, reach the SkyTrain customer service.

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Last Update: September 18, 2024