Contact Six Flags Great Escape: Find below customer service details of Six Flags Great Escape, New York. Besides contact details, the page also offers an overview of the theme park and its services. Reach the customer service below for queries, complaints or feedback.
Address
89 Six Flags Dr, Queensbury,
NY 12804, United States
Customer Service
Phone: 518-792-3500
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About The Great Escape
The Great Escape & Splashwater Kingdom is an amusement park located in Lake George, New York. Part of the Six Flags family, the park was first opened as Storytown USA in 1954. The Great Escape boasts of more than 135 rides and attractions, including 6 roller coasters. Additionally, there are also 10 water rides and plenty of shopping and dining options.
The Comet, rated as one of the world’s top coasters, is one of the popular attractions here. Other rides include Alpine Freefalls, Banshee Plunge (tube slide), Blue Typhoon (tube slide), Boomerang (coaster), Capt’n Hook’s Adventure River (rafting), Comet (coaster), Dare Devil Dive (skydiving), Desperado Plunge, Giant Wheel (Ferris wheel), Lumberjack Splash Wave Pool, Raging River (rafting), Tornado (rafting), among others.
For tickets, The Great Escape offers one day tickets, season passes and annual membership. Tickets and parking passes can be purchased online on the Six Flags website. Purchases can be made using Visa, MasterCard, Discover and American Express. If you are visiting as a group, you might enjoy great savings on the fares. Get the season passes to enjoy unlimited visits, in-park discounts, free tickets for friends and access to exclusive events.
Visitors are prohibited from bringing selfie sticks, monopods, outside food, beverages, firearms, fireworks, knives, glass bottles, unmanned ariel vehicles, folding chairs, pets, professional cameras and coolers.
On most days, The Great Escape is open from 10am to 7pm. Visit the website to view a calendar with complete park operating hours. The park can be easily accessed from Albany, Boston, New York City, Montreal, Buffalo, Burlington, Rochester and Hartford. Looking for lodging options? There is the official Six Flags Great Escape Lodge & Indoor Water Park, offering 200 suites with a 38,000-square foot indoor water park. There are also plenty of other properties surrounding the theme park. For more information or queries on tickets, payment, cancellation, parking, park operating hours, lost and found items, or others, reach the Six Flags Great Escape customer service.
I am a season pass holder and am disgusted this park purposely oversells its haunted house tickets and as usual, lines for everything are HORRIBLE. Park also closes too early making it impossible to do the haunted houses in time (only able to do one) . Takes an hour to get a beverage or snack with one or two people handling a line of 50.
I visited the park yesterday as a school field trip chaperone. I, along with many others, were thoroughly disappointed with the very long wait lines both at rides and all the snack & food stands. It was an awful experience yesterday. The amount of people in the park vs the amount of employees you had didn’t measure up. You clearly did not have an appropriate amount of employees to support the amount of people in the park yesterday. Waiting an hour and a half for food is unacceptable. It was by far the worst experience including the lack of customer service to the insane wait times throughout the park. The prices are so high and the quality is horrendous. I will never return.
Trying to get a call back about my 11 season passes I purchased for Xmas gifts for my family. Been waiting for days with no avail. Great Escape customer service is terrible!!!!! Due to Covid some of us haven’t been able to activate the passes. My email with all the names and activation codes are gone and I need Great Escape or whoever emails them to resend so we can start using them.
Hi! I am writing you to find out why I have to park all the way in the back of the parking lot where there is no parking on the grass. I have handicap access pass . and this year I’ve been told I can no longer park in the handicap access parking near the park. I have to park where there is no parking area. I’ve been coming here for three years and never had a problem before could you please tell me why thank you