Shutterstock: How to contact the support

Head Office
Shutterstock, Inc
Empire State Building
350 Fifth Avenue, 21st Floor
New York, NY 10118
United States

Customer Service
Phone: 1-866-663-3954 (within US)
Phone: 1-646-419-4452 (outside US)
Email: support@shutterstock.com (general)
Email: legal-notices@shutterstock.com (legal queries)

International Support
Phone: 1300 136 849 (Australia)
Phone: 400 659 1231 (China)
Phone: 0800 724 5983 (Germany)
Phone: 800 596 870 (Italy)
Phone: 032 887 039 (New Zealand)
Phone: 020 808 5151 (Netherlands)
Phone: 8800 100 6408 (Russia)
Phone: 316 38 417 (Singapore)
Phone: 0900 839 776 (Spain)
Phone: 020 8068 3593 (UK)
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About Shutterstock
Shutterstock is a popular destination for stock photography, vectors, and illustrations. It boasts of more than 242 million items that include royalty free images, video clips and music tracks. The company was founded by Jon Oringer in 2003. There are a range of plans suitable for individuals, teams and enterprise customers who are looking for images, videos and editorial assets. On the homepage, you can can see the latest and featured images, along with curated collections. Shutterstock’s associate brands include Bigstock, Offset, PremiumBeat, Rex Features and Shutterstock Custom.

Each day more than 150,000 images are uploaded on Shutterstock. Users can search images and vectors using the search tool or by exploring the categories. You can also browse for pictures by keywords like art, food, logo, background and pattern. If exploring content by category, the list includes abstract, animals, backgrounds, fashion, buildings, business, editorial, education, food, healthcare, holidays, illustrations, industrial, nature, interiors, objects, people, religion, science, sports, technology, vectors and vintage. If you want to filter images, you can do same by image size, color, number of people, orientation and image type.

The search results will show the photos, along with the author and a brief description. You can save a photo in your collection, share on social media or even use the Shutterstock photo editor. The Shutterstock editor will let you change the pixel size, crop image, add text and elements, and apply filters and effects. You can save the image in your account for future use or download completed work for immediate use. You can also search and discover photos, purchase and customize images through the Shutterstock app for Android or iOS.

If you are a media house or journalist, Shutterstock has a large collection of editorial images that you can purchase and download. There are over 40 million news, sports, entertainment, and archival photos in the image library. The editorial collection features content from renowned editorial photographers and content from industry leaders. Looking for video footage? You can search over one billion royalty free 4K and HD video clips. All the video clips are royalty free and come with formats that include SD, HD and 4K.

As for pricing, Shutterstock has a number of value-priced annual plans. There are plans offering download of 10 images, 50 images, 350 images and 750 images. You also can choose for monthly pricing if short on cash. The plans include Shutterstock Editor Pro, promotion tools and access to professional design elements and features. If you will need access for multiple users, Shutterstock has plans for small and big teams. The Teams subscribers get license coverage for multiple users and dedicated account representative as well.

Note that a Single Seat License is applicable for single person use. You can upgrade to a Team subscription or Premier Platform account for rights to unlimited users. The standard image license grants you right to use images on websites, in online advertising, in social media, apps and epublications. It can also be printed in physical form as part of product packaging and labeling, or be incorporated into film and television series. You cannot however resell or distribute the same in its original form. Purchase of a license and plan can be done using Visa, MasterCard, Discover, American Express or PayPal. Visit the Support section if you have a questions on licensing, download or others.

Sign up for newsletter to get free content every week. Are you a photographer or graphic artist? You can now submit your work through the Shutterstock contributor platform. You make money every time your content is downloaded. For more information or queries on billing, license, subscription, cancellation, career/jobs, or others, reach the Shutterstock support.