Contact Crunchyroll: Find below customer service details of Crunchyroll.com, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.
Head Office
Ellation, Inc
835 Market St, 7th Floor,
San Francisco,
United States
Phone: 415-796-3560
Customer Service
Email: [email protected]
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About Crunchyroll
Crunchyroll is a popular online destination for streaming anime, manga and Asian TV dramas. Established in 2006, Crunchyroll boasts of more than 41 million registered users. Part of Otter Media, Crunchyroll operates from its headquarters at San Francisco, California. The video streaming service is accessible on computer, smartphones, set top boxes and game consoles. Specific platforms and devices on which the content is accessible include Wii U, Chromecast, Xbox One, Xbox 360, PlayStation, Apple iOS, Android, Windows Phone, Apple TV and Roku Box.
On the homepage, you can see the featured shows, latest anime series and news surrounding same. The Forum is one of the most active sections on the website where you will find discussion on a wide range of topics. You will find topics on your favourite animes, movies, TV shows, books, comics, gaming and music. There is a section to get introduced to new friends. You can also ask a question and get recommendation from experts.
If looking for mangas, you can search by popular titles or by alphabetical order. If looking for shows, you can search for animes or dramas by title or genres like comedy, action, historical, sports, drama, fantasy, romance and adventure. Under each title, you can see the different episodes and know the author and publisher.
To watch ad-free full videos, you will need a subscription. You can start with a 14 day free trial and watch unlimited content with Crunchyroll Premium. The subscription can be purchased using major credit cards. The same can be cancelled at any time. The subscription gives you access to entire library of anime, manga and drama titles. As a free user, you can still stream content on most devices, but will be limited. The Premium and Premium+ membership will allow you to stream on all devices and in high definition. Premium users also enjoy discounts on the Crunchyroll Store. If you have friends who love anime, you can even gift a subscription.
Crunchyroll operates an ecommerce channel where you can shop for anime-branded merchandise. Products include apparel, figures, accessories, games, books and toys. The Sale section will list those items available on a discount. Purchases on Crunchyroll store can be made using major credit cards like Visa, MasterCard or American Express. The store not only ships to locations within the US, but also ships to other countries. Shipping outside the US may be subject to customs and import fees. Customers enjoy a 30 day return policy while shopping on the website. The returns do not include digital goods, DVDs and mystery bundles. For more information or queries on payment, technical support, cancellation, career/jobs, or others, reach the Crunchyroll support.
