Address
Sama Sama Hotel KL Intl Airport
Jalan CTA 4B 64000 KLIA,
Sepang, Selangor Darul Ehsan, Malaysia
Customer Service
Phone: +603 8787 3333
Email:Â [email protected]
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About Sama Sama Hotel KLIA
Sama Sama Hotel KLIA is a five star hotel located at the Kuala Lumpur International Airport, Malaysia. Visitors can reach the hotel through a skybridge that connects the airport. The Sama Sama Hotel KLIA boasts of 442 rooms and suites. For leisure and fitness, guests have a 24 hour health club, outdoor pool, gym, jacuzzi, tennis court and sauna. For corporates, there is a business center with state of the art facilities. And for dining, there is the Palmz Lounge and Degrees – All Day Dining.
Room types at Sama Sama Hotel KLIA include Deluxe Room, Premier Floor Deluxe Room, Executive King Suite, Superior Suite, Premier Floor Superior Suite, Deluxe Suite, Family Room and Presidential Suite. All rooms come with standard amenities such as LCD TV, Internet, in-room safe, tea/coffee making facilities, mini refrigerator, telephone and iron/ironing board. Reservations can be made online on the website using major credit cards.
The check-in at the hotel is at 2pm and check-out remains at 12pm. If you are not aware, there is a complimentary 2-minutes buggy service provided to and from the airport every 5 minutes. For more information or queries on reservation, refund, cancellation, check-in, parking, or others, reach the Sama Sama Hotel KLIA customer service.
I had the pleasure of staying at the Sama sama hotel recently on a return trip from Nepal to New Zealand. Generally speaking the standards were very high, but a few things concerned me,which you might want to consider in future improvements. Firstly the room I was in had two printed framed pictures on the wall in the bedroom area depicting a Malaysian village scene with young children in a boat. One was of a young naked girl of 9 or 10 years old. This is displayed in a number of rooms. In view of the dress code in Malaysia I found this offensive, not only for the nakedness of the girl, but because this is somebody’s daughter/grand-daughter, and it is most likely nobody obtained their permission to take such photographs and hang them on the walls of an international hotel. Could I suggest you remove them as it does your reputation no good at all and it s not in line with the general religious faith of Malaysia.
Secondly, the extra tax required of foreigners is all very well, but put it in the general account, and not as an add on because it is a nuisance that a hotel guest can do without at 6 am in the morning. Just put a line on the account saying that the tax is included.
Thirdly, the $200 bond on booking in just in case a guest takes a ‘souvenir’ is too high. There are a lot of ‘souvenirs’ in $200. Maybe $100. In addition a guest does not want to be looking at a price list of what a ‘souvenir’ will cost him/her should she decide to take one. Maybe a more positive way could be to say – ‘The following are free to guests- I) Notepad 2) Pencil etc. and then say ‘ any additional items will incur a charge from your bond’.
I hope these suggestions will be of some help.