Head Office
QNB Group,
P.O.Box 1000 Doha,
Ad Dawhah 1000, Qatar
Customer Service
Phone: +974 4440 7777
Phone: +974 4440 7711
Email: ccsupport@qnb.com
International Support
Phone: +33 1 53 23 00 77 (France)
Phone: +91 22 6229 6300 (India)
Phone: +62 21 515 5155 (Indonesia)
Phone: +965 2226 7000 (Kuwait)
Phone: +44 (0)20 7647 2600 (UK)
Phone: +971 4 5039000 (UAE)
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About Qatar National Bank
Qatar National Bank, also commonly known as QNB, is a financial services company located in Doha, Qatar. It was founded in 1964 and currently employs some 28,000 people. The bank has assets worth more than $198 billion. The biggest bank in Qatar, QNB’s network covers 1,250 locations and 4,300 ATMs. The Group’s presence extends to more than 31 countries. QNB’s chief products include consumer banking, private banking, corporate banking, insurance, investment banking, credit cards, loans, securities and asset management.
For individuals, the bank offers current accounts, savings account, fixed deposit, credit cards, loans and insurance. There is the QNB First for those looking for premium and priority banking service. Also, there is the loyalty program called QNB Life Rewards that allows bankers to earn and redeem points through participating partners. Points can be redeemed for booking hotels, airlines and online shopping.
Besides personal banking, there is a range of banking and credit card products for small and large business organisations. There is the availability of Internet Banking for viewing statement, making transactions, request cheque book, pay bills and much more. For more information or queries on branch locations, internet banking, credit cards, loans, or others, reach the QNB customer service.
Please note that customer service department in Egypt-New nozha branch proposed that I issue a credit card and they asked for an HR letter from my company,a bill for electricity or gas and my ID. I got all the needed documents including an HR letter from Johnson and Johnson Egypt since last week of Feb and I received a phone call from the customer service today informing me that I need to have a certificate for 20,000 EGP in order to provide me with a credit card for 18,000 EGP because there’s no agreement between the bank and the company regarding credit cards ignoring the fact that I got the documents originally requested by the bank and an HR letter with verified signatures from Johnson and Johnson Egypt! The needed documents on your website don’t include such a requirement and I wasn’t informed by this requirement when I visited the bank and now I’m travelling next Saturday and my card isn’t issued and this is my only bank account where I have my pay roll so I will seriously consider transferring my pay roll to another bank that can provide me with a credit card as per the normal requirements for any bank.very disappointed that I got such a late notification(more than 20 days after applying for credit card) that I can’t issue a credit card without a certificate which I consider a very unprofessional way of handling customers requests.