Head Office
The Progressive Corporation
6300 Wilson Mills Rd.
Mayfield Village, Ohio 44143
Customer Service
Phone: 1-800-776-4737
Phone: 1-855-347-3939
Phone: 1-800-776-2778 (roadside assistance)
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About Progressive Corporation
Progressive Corporation is a leading insurance company in the US, founded in the year 1937. Headquartered at Mayfield Village, Ohio, the company was founded by Jack Green and Joseph Lewis. Employing more than 30,000, Progressive today is the largest provider of car insurance in the country. Its network includes more than 35,000 independent insurance agencies. Progressive’s products include personal and commercial auto, motorcycle, boat, recreational vehicle, and home insurance.
New customers can get quotes and buy insurance directly on the website. The different insurance offerings include car insurance, home insurance, renters insurance, motorcycle insurance, boat insurance, RV insurance, life insurance, among others. In addition to getting quotes online, customers can make payments, view billing history and schedule payments. Users can also log in online to report and track a claim online, update personal information or find an agent. For roadside assistance you can call the customer service or locate a service center online. Roadside assistance include towing, winching service, battery jump-start, fuel delivery, locksmith service and flat tire change.
Customers can enjoy savings by going for the bundle insurance options. You can combine auto with home or renters. If you are always on the move the Progressive smartphone app can be a real time saver. Through the app, you can view coverages, ID cards, policy details, report claims, obtain roadside assistance, and make payment of bills by credit/debit cards. For more information or queries on new insurance products, claims, cancellation, bill payment, roadside assistance, or others, reach the Progressive insurance customer service.
First 6 month policy was 430, had snapshot and was rated an excellent driver and was told I got a $115 discount on next policy, instead they want $520 and that is after the $115. And that is only if I pay premium in full. If I choose payments it would go up to $700. I thought it was a mistake but on call to customer service she pretty much told me to take it or leave it, there is no error. Going back to a more ethical company that does not bait with an initial low number and then a huge bump on renewal.
I’m certainly not happy with Progressive. I applied for the snapshot and installed it in my car.
It took Progressive a month to realize it was not monitoring my driving and in fact was a defective device. Now, I have to mail it back and receive another one. I would think Progressive would be more diligent. I’m hoping this next one will be working properly.