Head Office
Whitbread Court,
Houghton Hall Business Park,
Porz Avenue, Dunstable LU5 5XE

Customer Service
Phone: 0333 003 0025
Phone: 0333 003 8101
Phone: 0333 003 8104
Email: guest.relations@premierinn.com
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About Premier Inn Hotels
Premier Inn is a British hotel chain established by Whitbread in 1987. Currently, there are more than 780 Premier Inn properties spread across UK, Ireland, Germany and the UAE. Top cities where the brand has presence include London, Edinburgh, York, Leeds, Nottingham, Belfast, Newcastle, Manchester, Bristol, Windsor, Dublin, Heathrow, Kent, Cardiff, Southampton, Frankfurt, Dubai and Abu Dhabi. Guests can book a hotel on the website by searching by place, postcode or hotel name. You can select the arrival date and filter from the search results.

Premier Inn hotels are not only centrally located, you will also find many of them around beaches, countryside and conservation areas. Premier Inn Business is a convenient way to book business trips. Business guests enjoy exclusive access to Business Flex rates. With Business Account, guests get interest free credit, exclusive rates and consolidated invoice. Guests can check-in any time after 2pm. Check out is by 12pm on agreed departure date.

The Premier Inn rooms are upgraded with luxurious kingsize beds, WiFi, Freeview TV, tea and coffee making facilities, among other amenities. There are double rooms, twin rooms and family rooms to choose from. Guests enjoy quality food at value for money. You will find a great selection of hot food in the breakfast menu. The continental breakfast is available for those who fancy a fruit or cereal.

On the website, you can see the top features, amenities and pictures of the rooms. The common amenities include WiFi, air conditioning, Hypnos bed, and working desk. Note that most Premier Inn hotels offer free on-site car parking. When reserving rooms online, you can pay using Visa, MasterCard, American Express and Discover cards. A confirmation email with details will be sent to your email. You can view your reservation any time by signing into your account. As for cancellation policy, guests who have booked a Flex rate room can cancel before 1pm on the day they are due to arrive. Those booked on Saver rate, cannot cancel or edit booking. For more information or queries on locations, payment, refund, cancellation, career/jobs, or others, reach the Premier Inn support.

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Last Update: September 14, 2024