Contact Frigidaire: Find below customer service details of Frigidaire, including phone and email. Besides contact details, the page also offers a brief overview of the  company. Reach the customer service below for support, complaints or feedback.

Head Office
10200 David Taylor Drive
Charlotte, NC 28262
United States

Customer Service
Phone: 1-800-374-4432
Phone: 1-866-397-5976
Email: [email protected]
Email: [email protected] (for parts)

About Frigidaire
Frigidaire is an American consumer and commercial appliances brand founded as Guardian Frigerator in 1918. The company, headquartered at Charlotte, North Carolina, operates as a subsidiary of Electrolux. Products manufactured and sold include refrigerators, ranges, dishwashers, microwaves, freezers, cooktops-stovetops, wall ovens, hoods, disposers, coffee makers, blenders, washers, dryers, air conditioners and accessories. The company claims many firsts, like the electric self-contained refrigerator, home food freezer, room air conditioner and 30″ electric range.

Individuals looking to purchase Frigidaire products can locate a store nearest to address on the website. You can search for stores by city or zip code. Purchases can also be done on the website. The Special Offers section is where you need to head if you enjoy discount shopping. As for product categories, you have refrigerators (french-door, side-by-side, top-freezer, single door, compact), ranges (induction, gas, electric), dishwashers, microwaves (over-the-range, built-in, countertop), freezers, cooktops, wall ovens, hoods, warmer drawers, disposers, blenders, washers, dryers, laundry centers, air conditioners (window mounted, built-in, portable, ductless split), and air purifiers.

The product pages contain detailed description, along with specifications and features. Also find reviews left by other users on their experience with the model. There are guides and manuals you can download for help with usage. The Owner Support section has links for key services. If you have purchased a new product, register same on the website to keep track of purchase, warranty and repair. The FAQ section page answers some of the top questions users have asked.

As for service and repair, if your product is still under warranty, you can reach the customer support for repair or replacement of your faulty part. You can search a service center on the website by zip code and product type. If your warranty has expired, purchase a protection plan for up to three full years. The extended manufacturer’s warranty will give you access to specialized parts and service, in addition to factory-trained experts who will visit your premises. If your product cant be repaired, a brand new product will be handed to you.

Frigidaire suggests users to purchase genuine parts for replacement. You can find refrigerator accessories, cooking accessories, dishwasher accessories and freezer accessories on the website. You can further buy water/air filters and even buy replacement parts for refrigerator, range, dishwasher or air conditioner. Parts can be purchased online using Visa, MasterCard, Discover and PayPal. Most in-stock items are shipped within 24 hours. As for the return policy, customers can return or exchange an item within 90 days after receipt. Items must be returned unopened and in original packaging. Electrical parts have a 30 day return policy. For more information or queries on payment, refund, cancellation, warranty, repair/service, or others, reach the Frigidaire support.

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