Find below the customer service details of Posten Norge, Norway. Besides contact details, the page also offers a brief overview of the postal company.
Head Office
Posten Norge AS
Biskop Gunnerus gate 14A 0185
Oslo, Norway
Phone: + 47 23 14 90 00
Support
Phone: 22 03 00 00 (general)
Phone: 04045 (Bring support)
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About Posten Norge
Posten Norge is the leading postal service provider in Norway with a rich history of more than 370 years. Headquartered at Oslo, Posten traces its history to 1647 when it began as Postvesenet. Part of the Ministry of Transport and Communications, the state-owned enterprise employs close to 13,000 to manage the mail, parcel and logistics services. The Nor-Cargo, Frigoscandia, CityMail and Pan Nordic Logistics are some of the subsidiaries. The Group had an annual turnover of NOK 23,996 million in 2020.
Believe or not Posten Norge has over 7,000 distribution points in the Nordic region. The mail and logistics group also has operations in Sweden, Denmark, and Finland. For those in Norway, the mail and parcel services can be availed at about 1,400 points of sale. While Posten focuses on the consumer market, the associate brand Bring focuses on businesses looking to ship small and large goods. New customers can locate a Posten outlet on the web or smartphone app. You can send letters and small packages less than 350 grams with a stamp postage. Who said you have to visit a Posten store to buy stamp? You can do the same at the comfort of your home. Most regular mail are delivered in 2-3 business days. Letters can be sent from your mailbox or at nearest outlet.
If sending an important document or package, choose registered mail so not only it is handled safely but an acknowledgement with sign is received from the recipient. There is express mail option if you want your letter to be dispatched in a swift manner. Besides domestic locations, Posten handles letters and parcels that are to be sent abroad. They can weigh up to 2kg. The costs vary according to the weight and location. For certain locations, there might be customs and tax regulation you might need to be aware of. According to the website, “all consignments containing more than one standard letter must be cleared through customs”. You can in fact fill the customs declaration online and even prepay the freight. All frequently asked questions on customs clearance are addressed on the website.
Coming to parcels, there is an affordable option available for parcels under 5kg. It takes 2-5 business days for shipping. Same day and next day delivery is available throughout Norway for an additional cost. Posten accepts parcels up to 35kg and door to door service is available as well. Once an item has been shipped, you can follow your parcel online through the tracking number. Do you need a mailbox to receive letters and packages safely You can buy a mailbox online or at nearest post office. For queries or complaints on sending parcels, tracking, missing package, damage or others, reach out to the Posten customer service.
