Head Office
Vnukovo International Airport,
Moscow, Russia
Support:
Phone:8 (809) 505-4-777 (booking)
Email: feedback@pobeda.aero
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About Pobeda Airlines
Pobeda is a Russian airline founded in the year 2014. The low cost airline has a fleet of 12 aircrafts connecting fliers to more than 40 destinations. Ranked as one of the top 10 airlines in the Russian Federation, Pobeda aims to transport 10 million each year by 2018. Pobeda operates as a subsidiary of Aeroflot.
Destinations served by the low cost airline include Anapa, Astrakhan, Barcelona, Belgorod, Bratislava, Cheboksary, Chelyabinsk, Cologne/Bonn, Ekaterinburg, Gelendzhik, Kirov, Krasnodar, Larnaca, Moscow, Milan, Nalchik, Nazran, Novosibirsk, Paphos, Perm, Rostov-on-Don, St Petersburg, Samara, Sochi, Surgut, Tivat, Tyumen, Ufa, Vienna, Vladikavkaz and Volgograd.
Fliers can search for low-cost flights directly on the website by selecting the origin and destination along with departure date. Payment for booking can be made using Visa, Visa Electron, MasterCard and Maestro cards. Payment can also be made at the airport or Euroset offices. If looking for a seat with more legroom space, fliers can select the XL seat during the booking process.
Online check-in starts 24 hours before the time of departure. At airport, check-in starts 2 hours before departure. Tickets booked for Pobeda flights are non-refundable. As for baggage, fliers are allowed to carry up to 10kg checked baggage. Visit the website for dimensions or details on cabin baggage restrictions.
Not just flights, Internet users can also book airport transfer, hotels and even rent a car on the Pobeda website. For more information or queries on ticket reservation, payment, refund, cancellation, lost baggage, cargo, or others, reach the Pobeda  customer service.
I missed my flight and I know it was your fault. I got there before time and joined a queue. When it was almost my turn, the lady said I should join another queue which made me the last despite arriving before many people. When I was finally attended to, they said the gate closed a minute ago. It’s soo unfair. I have lost money and my plans have been destroyed.
Good evening, I was trying to call to customer service, but any of these numbers doesn´t work. Also I was trying to contact feedback email address, unfortunately with the same result. Could you please help me with this problem?