Head Office
Room No. 575, FBR House
Constitution Avenue-Islamabad
Customer Service
Phone: 051 111 772 772
Phone: 34227904 (efiling)
Phone: 051 9219649 (Director General)
Email: helpline@fbr.gov.pk
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Aboutย Pakistan Customs
Pakistan Customs is a state agency that supervises and secures flows of goods. Coming under the authority of the Federal Board of Revenue, Pakistan Customs is a major source of revenue for the Pakistani government, thanks to the taxes collected on goods at borders. Besides collection of taxes, Pakistan Customs also checks the transport of contraband goods and encourages the domestic consumption. No goods can be imported without payment of customs duty, sales tax and federal excise duty.
For filing, refunds or queries on customs you can visit any of the nearest offices or even get locations of the national entry and exit points on the website. Also find details of Collectorate of Customs offices in Lahore, Karachi, Port Qasim, Quetta, Sialkot, Peshawar and Hyderabad. Additionally, find a number of resources dealing with customs tariff, trade agreements, customs notifications, and exchange rates on the website. A host of e-services are being offered to help facilitate tax preparation and submission, or tracking status of returns and refunds. For refunds on taxes, use the rebate claim search to track and know status. All registered taxpayers having business activity can apply for refund online.ย For more information or queries on payment, refund, import/export, e-filing, or others, reach the Pakistan Customs support.
