Contact Oxford Tube (UK): Find below customer service details of Oxford Tube, including phone and email. Besides contact details, the page also offers an overview of the bus operator and its services. Reach the Oxford Tube customer service below for queries, complaints or feedback.
Oxford Tube Head Office
Thames Transit Ltd
Dawbank, Stockport,
Cheshire SK3 0DU England
Oxford Tube Customer Service
Phone: 01865 772250
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About Oxford Tube
Oxford Tube is a UK coach service operating between London Victoria and Oxford. The double decker coaches come with AC, free WiFi, leather seats, more legroom space, power sockets, dedicated space for wheelchair, low floor entrance and top floor with better view.
You can know the details on the departure and arrival points here. Tickets can be booked a month in advance. They can be purchased on the Oxford Tube website using major credit and debit cards. Tickets ordered online cannot be transferred and are non-refundable. However, passes are refunded with certain exceptions and charges. And Smartcard tickets purchased online can be cancelled through the Stagecoach website.
You have fares for different categories – adult, student, child and groups. The types of fares found include Single (one way ride), Return (same day or next day), Nightrider (leave after 3pm and return before midnight next day) and Tube 12 (12 singles use within 1 year). Note that singles, returns and other tickets can also be purchased from the driver on the day of travel. Children under the age of 16 can travel free of charge (except on Saturday).
If you want to enjoy unlimited travel on Oxford Tube between London Victoria and Oxford through Marble Arch, Notting Hill Gate, Shepherd’s Bush and Hillingdon, ask for the weekly or annual pass. As for luggages, only the driver may store or remove luggage. On long distance services, travellers can carry bags of up to 20kg weight. For more information or queries on new tickets, refund/cancellation, season tickets, or others, reach the Oxford Tube customer service.
Got a service on the 4th February at around 19:00, its nearly 20:00 and I’m freezing inside the bus. The air-conditioning is constant non stop when outside is 8 degrees. What is the need to have the air-conditioning for so long!? Can you please add the human option to turn it off. And why Oxford Tube don’t have an public review!?
I use the Oxford Tube every weekend and haven’t been able to use the wifi for many months. Interestingly my phone works on the local rural area bus out to Watlington.
I was traveling alone from Thornhill Park and Ride to London but became quite ill in the bus and had to get off at Hillingdon to get the coach back to Thornhill and it was nearly 8 pm and raining, I was really worried as it was dark and I am not familiar with the area. I told the driver I was not well and had to turn around and asked where the bus stop is to return to Thornhill but he was very rude and dismissive and gave a very vague direction and caused me to miss the next bus. I am appalled for the driver’s attitude. Imagine if your family stranded while unwell, you would want people to be helpful. Disgraceful, it actually doesn’t take a lot to be a descent human being.
I tried to get my bike on the 9.19am Oxford tube bus this morning- 16th October, the driver did not help, rushed me on saying ‘ we don’t have all day’ and my bike didn’t fit.
The design of the compartment to carry bicycles is hopeless, too small and up steep steps!
Absolute madness.
I won’t be using this service again unless this changes.
It’s not the 1st time I’ve had this issue. No WiFi on your coach service. The only saving grace is, I have enough data on my phone, & my phone is slowly charging! You advertise this as part of your service.
I’ll just start getting the trains soon, or a lift from one of my friends! Totally disappointed by the service. And also the toilet door didn’t lock. So I’m holding the door just in case someone comes in.