Owners Direct Head Office
HomeAway UK Ltd
Portland House
Bressenden Place
London SW1E 5BH

Owners Direct Customer Service
Phone: +44 (0)845 528 0249 (local)
Phone: +44 (0)20 3514 0105 (outside UK)
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About Owners Direct
owners directOwners Direct is a group of independent owners offering vacation rentals for short or long term stays. Established in the year 1997, the company provides a platform for guests to book villas, apartments, mansions, bungalows, yachts, farmhouses and cottages directly from the owners. The website features over 70,000 properties around the world. Part of Texas-based HomeAway, Owners Direct is listed among the top 10 for Best Villa Rental Companies category in the Conde Nast Readers Travel Awards.

Popular destinations in the UK include England, Wales, Scotland, Lake District, Cornwall, Somerset, Devon and Dorset. For villa holidays, the favored destinations are Turkey, Cyprus, Greece, Croatia, Malta, Ibiza and Tuscany. The family favourite destinations include Spain, Majorca, Switzerland, Meroca, Canary Islands, Portugal, France and Italy.

Villas, cottages and apartments can be searched on the Owners Direct website or smartphone app by destination or property. You can filter your search results by bedrooms, property type, location type, activities or amenities such as fridge, dishwasher, washing machine, TV, telephone and internet. The properties provide detailed information of the rooms, facilities, prices and availability. A reservation can be made using credit or debit card.

Owners Direct charges a pre-authorization amount that will be released if the property owner or manager declines the booking request. Some owners might prefer personal cheque, direct bank transfer or PayPal payment. For queries with regard to a property, you can contact the owner directly through mail or phone. If you need to cancel your booking, reach the property owner or manager for the refund. If a payment has been made online, the same will be refunded to the account holder directly within 5 to 7 working days.

Are you the proud owner of a villa, cottage or apartment? You can list your property with title, description, reviews and photos. You can manage your guests’ reservation and payment online. By listing your property online you reach out to more than 44 million travellers every month. For those needing more sales and exposure, upgrade to a Featured Listing that will ensure you are featured on prime positions on the search page. For more information or queries on payment, refund, cancellation or others, reach the Owners Direct customer service.

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Last Update: September 18, 2024