Nordwind Head Office
Sadovnicheskaya Street 14,
Building 2, Offices 303-304-304A,
Moscow, 115035, Russia
Nordwind Customer Service
Phone: +7 495 730-43-30
Email: nws@nordwindairlines.ru (general)
Email: damage@nordwindairlines.ru (baggage)
Email: claim@nordwindairlines.ru (complaints)
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About Nordwind Airlines
Nordwind Airlines was founded in the year 2008. The Russian airline operates flights from its main hub at Sheremetyevo International Airport. Nordwind has a fleet of 25 aircraft, connecting to over 80 destinations in Russia, Europe, South America, Africa, Middle East and Asia. In 2014, the airline carried some 4.4 million passengers.
Nordwind has regular flights to cities in Egypt, Jordan, Morocco, Tunisia, UAE, Mauritius, China, India, Indonesia, Thailand, Vietnam, Sri Lanka, Maldives, Austria, Bulgaria, Cyprus, Greece, Italy, Spain, Turkey, Andorra, Cuba, Dominican Republic and Mexico. Within Russia, the airline connects cities that include Arkhangelsk, Cheboksary, Kemerovo, Moscow, Ufa, Astrakhan, Krasnodar, Murmansk, Ulyanovsk, Barnaul, Omsk, Samara, Tomsk, Belgorod, Kazan, Orenburg, St. Petersburg and Voronezh.
On the Nordwind Airlines website fliers can book their flights, hotels or even pick a holiday plan. Payment for tickets can be made through major international credit cards. Economy and Business are the two cabin classes. Business class passengers enjoy luxurious seats, premium dining and entertainment, lounge access, among others.
On booking, login online to view or manage itinerary, pre-select a seat or check flight status/schedule. You can also print your boarding pass and avoid the airport ques by checking in online 24 to 4 hours before departure. As for baggage, Economy class fliers can carry up to 20kg, including cabin baggage of 5kg. Business class passengers can carry up to 40kg. Read the baggage guide here for more details. For more information or queries on payment, cancellation, refund, group booking, lost baggage or others, reach the Nordwind Airlines customer service.
