NCIX Head Office
13720 Mayfield Place
Richmond, B.C. V6V 2E4, Canada
Phone: 1-888-624-9888 (toll free)
Phone: 604-288-8080
NCIX Customer Service
Phone: 1-877-NCIX-777 (general)
Phone: 1-877-624-9777 (customer care)
Phone: 1-888-624-9888 (sales)
Phone: 604-249-7880 (technical support)
Email: pc@ncix.com (PC queries)
Regional Support
Richmond: 1-855-829-8603
Surrey: 1-855-829-8602
Vancouver: 1-855-829-8601
Burnaby: 1-888-860-7338
Langley: 1-877-609-8738
Coquitlam: 1-866-521-8282
Ontario: 1-855-829-8609
Ottawa: 1-855-829-8608
Mississauga: 1-877-624-9899
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About NCIX
NCIX, also known as Netlink Computer Inc, is an online computer retailer headquartered in Richmond, British Columbia, Canada. The company was founded by Steve Wu in the year 1996. NCIX also operates a chain of retail stores located in Richmond, Surrey, Vancouver, Burnaby, Langley, Coquitlam, Toronto, Ottawa and Mississauga.
Products that can be purchased online include desktops, laptops, tablets, DVD players, headphones, media players, hard drives, cameras, cordless phones, monitors, mobile phones, printers, projectors, network adapters, network switches, WiFi adapters, game consoles, CDs and software. As for hardware and computer accessories, you have video cards, keyboards, motherboards, processors, power supplies, cables, carrying cases, among others. Those looking for offers and discounts can browse the Sale section to bargain great deals on branded products.
Products can be filtered by brand, size, price and technical specifications. Purchases can be made using MasterCard, Visa, American Express and PayPal. Most products provide a warranty of one year. If you are unhappy with your purchase, you can even return your product for a refund within 15 working days. The product must in original and unused condition. As for software, it must be sealed and unopened.
Shoppers can access the My Account section to track their existing orders or manage past orders. All new orders are processed within 2 working days. Shipping is handled by UPS, FedEx, Purolator, US Postal Service, Canada Post and Xpress Post. Besides, Canada and the US, NCIX also ships to some 52 countries. The list includes Australia, Italy, Japan, India, Mexico, Denmark, Switzerland, South Korea, Russia, Germany, Hong Kong and UK.
Should you have a faulty product and need a quick repair or replacement, visit the nearest service center for technical support by certified professionals. Whether it is new installs, troubleshooting or hardware services, you can expect a quick response from the technical staff. For more information or queries on store locations, warranty, payment, refund/cancellation, or others, reach the NCIX customer service.
