Head Office
N26 Bank GmbH
Klosterstr. 62 10179
Berlin, Germany
Phone :+49 (0) 30 / 364 28 68 80
Customer Service
Email: support@n26.com
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About N26
N26 is a digital first bank founded by Valentin Stalf and Maximilian Tayenthal in 2013. Formerly operating as Number 26, the financial service company is headquartered at Berlin, Germany, with offices in New York and Barcelona. Currently N26 boasts of more than 2 million customers across 24 European markets. The company has dedicated customer service representatives for those who speak English, German, French, Spanish, and Italian.
New customers can open a bank account instantly on the website or smartphone app. The bank account allows ond to send money as well as request money, among other features. You can even set withdrawal limits, reset PIN and lock card. Account holders can login to N26 account using fingerprint as well as pass code. All N26 bank accounts have deposit protection under the Compensation Scheme of German Banks for up to €100,000. Account holders enjoy three-tier security procedures and realtime account notifications.
Currently N26 allows international transfers into 19 foreign currencies. While a personal N26 account can be opened for free, account holders have the option to upgrade to enjoy free withdrawals worldwide along with a comprehensive insurance package. Account holders are not charged any percentage fees on foreign currencies. Those using N26 Black Mastercard don’t have to pay any exchange rate fee for purchases while abroad.
To open a new account with N26, you nee to be at least 18 years of age and be a resident of a supported country. You will need to furnish copies of ID and other relevant details. Countries currently supported include Germany, Austria, Ireland, France, Spain, Italy, the Netherlands, Belgium, Portugal, Finland, Luxembourg, Slovenia, Estonia, Greece, Slovakia, the UK, Poland, Sweden, Denmark, Norway, Liechtenstein and Iceland. When opening a new account, you can request for a card that will be shipped your address. Express delivery comes with additional costs and taxes. Once you have received your card, you will need active same online. This can be done currently through connecting smartphone to your account. If you have a complaint on recent transaction, account opening, card or cancellation, you can reach the N26 through chat or by writing an email
