Head Office
Mobikwik Systems Pvt Ltd
2nd Floor, Orchid Centre
Golf Course Road, Sector 53
Gurgaon, Haryana 122002

Customer Service
Phone: 09466446644
Email: nodal@mobikwik.com (complaints)
Email: partners@mobikwik.com (business alliances)
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About Mobikwik
Mobikwik is a digital and mobile wallet solution founded by Bipin Singh and Upasana Taku in 2009. The company today claims it is the leading online recharge platform with more than 40 million users. The network of retailers exceed 2,50,000. Mobikwik’s services are used for online recharge, for payment of bills, and even transfer of money to another account. Each second more than 25 payments are made on the platform. The digital wallet can be used with top brands like Myntra, OYO Rooms, Yatra, eBay, Big Basket, Book My show, Domino’s Pizza, PVR, Zomato, First Cry and Jabong. With Mobikwik, you can securely pay without having to reveal your credit card and other personal details. It also saves you time by not having to repeatedly key in your card during checkout.

For those looking to recharge their prepaid account, Mobikwik allows top up for Airtel, BSNL, Idea, Jio, MTNL, Telenor or Vodafone. Mobile recharge can be done even using debit/credit card and net banking. Besides recharging prepaid numbers, you can even pay your postpaid bill. Not just that, you can pay your DTH, electricity, landline, gas, water and municipal payments using Mobikwik. The partner network includes WESCO Utility, Tripura Electricity Corp, Uttar Pradesh Power Corp, Torrent Power, Tata Power, Tamil Nadu Electricity Board, Reliance Energy, SOUTHCO, Noida Power, NESCO, North Bihar Power Distrbution Company, Kanpur Electricity Supply Company, Chhattisgarh State Power Distribution, BESL, BSES Rajdhani, BSES Yamuna Power, Adani Gas, Gujarat Gas, Sabarmati Gas, Mahanagar Gas, Indraprastha Gas, Maharashtra Natural Gas, ACT Fibernet, Hathway Broadband, Bharti Axa Life Insurance and SBI Life Insurance, to name a few.

Did you know, you can book bus tickets with ease on Mobikwik web or smartphone app. Just input your origin, destination and date to begin your search. If you are a discount hunter, explore the Offers & Deals section to keep track of the various offers that you can apply on leading services. You will see exclusive discounts and cashbacks at partner websites like SnapDeal, BookMyShow, Domino’s Pizza, and Big Bazaar.

Registering on Mobikwik is free. You can complete your registration on the web, Android app or iOS app. To add money to your account, you can use your debit/credit card or net banking account. If you prefer to add by cash, you can request for cash pickup and someone will visit your location within minutes. The service however is restricted to few cities. Note that a verified user can add up to Rs 1 lakh into their Mobikwik wallet. Merchant transfers worth up to Rs 20,000 are allowed per Mobikwik wallet per month. As for transferring to a different wallet, users can transfer balance up to Rs 4,000 per transaction. If you need a refund back to your bank account, it can take up to two days for the process to complete.

Have an online business? Use Mobikwik’s payment gateway to start accepting payments for your online business. The Mobikwik Payment Gateway supports all major credit/debit cards and net banking. You can request a demo before starting to fully be sure of the features. The API’s, kits and others are available for integration. There are a number of resources to guide you through the same. For more information or queries on registration, refund, payment, cancellation, career/jobs, or others, reach the Mobikwik support.

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Last Update: September 14, 2024