Head Office
Magazine Luiza S.A.
Rua Amazonas da Silva
27 – Vila Guilherme
Marginal Tiete
Sao Paulo, SP 02051-000
Customer Service
Phone: 0800 34 4000 (online)
Phone: 0800 34 1001 (physical stores)
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About Magazine Luiza
Magazine Luiza is a Brazilian retailer founded in the year 1957. The second largest in the country, the company is headquartered in Franca, Sao Paulo and employs over 20,000. It has close to 700 stores in Sao Paulo, Minas Gerais, Parana, Alagoas, Bahia, Santa Catarina, Rio Grande do Sul, Ceara, Piau, Maranho, among other states. Magazine Luiza also operates an ecommerce channel where customers can shop at the comfort of their homes.
On the Magazine Luiza website, customers can shop by product keyword or categories. You can shop for apparel, smartphones, computers, cameras, televisions, home appliances, home decor items, kitchenware, cosmetics, automotive products, furniture, books, among other products. The catalog includes more than 44,000 items. If you are a regular shopper, apply for the Luiza Card to enjoy massive discounts, offers, dedicated customer support and other privileges.
Purchases on the website can be made using Luiza Card, Visa, MasterCard, Discover and American Express cards. Customers can sign in to their account to manage orders and track status of delivery. Those not satisfied with the quality of products enjoy up to 7 days for return and getting full refund. Read the terms and conditions before purchase to ensure your items fall under the returns policy. For more information or queries on payment, refund, cancellation, delivery, or others reach the Magazine Luiza customer service.