Head Office
Loganair Ltd
Lightyear Building,
9 Marchburn Drive, Glasgow Airport
Paisley, PA3 2SJ
Customer Service
Phone: 0344 800 2855
Email: bookings@loganair.co.uk
Email: clan@loganair.co.uk
______
About Loganair
Loganair is a regional Scottish airline founded in 1962. The airline with a fleet of 40+ aircraft connects fliers to some 44 destinations. It has its main hub at Glasgow Airport. Secondary hubs consist of Aberdeen, City of Derry, Edinburgh, Inverness, Kirkwall, Norwich and Newcastle. Part of Airline Investments Ltd, the airline has its headquarters at Paisley, Scotland.
Fliers can search and book flights by selecting origin/destination and dates on the website. The airline’s route network includes Aberdeen, Alesund, Barra, Belfast, Bergen, Bristol, Brussels, Cardiff, Derry, Donegal, Dublin, Dundee, Dusseldorf, Edinburg, Glasgow, Islay, Isle of Man, Jersey, Kristiansand, London, Manchester, Newcastle, Norwich, Oslo, Shetland, Stornoway, Tiree, and Wick.
Tickets can be booked using Visa or MasterCard. Look for promotions to reserve tickets on bargain. The featured locations and fares are listed on the homepage. The fare types you can choose include Fly, Fly Flex and Fly Flex+. All the fares come with hold luggage, 6kg hand luggage, assigned seating at check-in, and complimentary food and drink. Fly Flex fliers enjoy advance seat selection, flexibility on dates and much more.
As for baggage, Fly and Fly Flex customers can carry up to 20kg. Fly Flex+ customers can carry up to 30kg. You can carry excess luggage by paying at the check-in counter. The fees, baggage specifications and restricted goods are listed on the website. If you have a damaged or lost baggage, you can reach the Loganair’s ground handling staff or submit a claim online.
You can view your booking and manage your itinerary online by booking reference. Check-in opens 1 hour before departure for flights departing from Scottish Highlands. For international flights check-in opens 90 mins before departure. You can check-in online within 96 hours prior to your departure time.
If you are a frequent flier register for the Clan Loganair loyalty program. Members of the program earn reward points every time they fly with Loganair. The points can be used for new flight booking. For complaints or queries on payment, cancellation, refund, career, or others, reach the Loganair support.
Very disappointed with Logan Air customer service. I can understand having my flight delayed but when it has been brought forward, its now resulted in me having to miss a very important work meeting on the day of my departure from Dublin to Teesside. When I have called Logan Air customer service the woman offered me no apology, no refund or alternative option and said she was further restricted due to the fact I didn’t book directly through them and rather booked via SkyScanner. As a frequent Logan Air flyer I am very disappointed with this and would like some kind of apology to counter-act this inconvenience. Ideally, I would like a partial refund or a voucher for another flight or access to the first class lounge.
I was looking to book the 18.35 flight to aberdeen on 9th may. Which is the only time I can do due work. However I had to wait for pay day, so when I first looked on 26th Jan the flight was £86.00. It then by 12th feb it was £100 20 , but then it went to £115.20. Now I am in the position to book the price has escalated to £145.20 . This is absurd as I cannot now afford this. In now looking at booking the train as its cheaper. Please can you advice me if the price will go down ,before I book the train. I am absolutely appalled that the flight has escalated so much. Its is disgusting that the airline is allowed to change the prices do much.
Yours sincerely
Mrs B.Gross.