Head Office
15 Lewis Street Hartford,
CT 06103, United States
Customer Service
(855) LAZ-4040 (1-855-529-4040)
Email: reservations@lazparking.com
Email: customercare@lazparking.com
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About LAZ Parking
LAZ Parking is a leading US parking solutions provider founded by friends Alan Lazowski, Jeff Karp and Michael Harth in 1981. The company today claims to manage million parking spaces in thousands of locations nationwide. Some 13,000 employs manage the 1.2 million parking spaces. The managed, leased and self-owned parking solutions bring in annual managed revenue exceeding $1.4 billion. The 3,155+ locations across 36 states include Atlanta, Boston, Chicago, Dallas, Los Angeles, New York, San Diego, San Francisco, Houston, among others. LAZ Parking’s monthly and hourly parking options can be searched on the homepage by address, neighborhood or landmark.
The solutions designed for clients and property owners include the leasing of facility, a management agreement or selling of parking facility. LAZ has trained professionals who run the facilities. And with leasing, property owners can receive guaranteed monthly income and do away with the hassles of managing parking programs and offering quality parking services. As for buying, the LAZ Parking Realty Investors take care of the acquisition of parking garages, surface parking lots or airport parking facilities.
Parking assets managed by LAZ can include office buildings, health care institutions, government agencies, venues and retail outlets. You can get more details by contacting the local LAZ representative. LAZ’s personnel is not involved in operations of parking facilities, but also in its maintenance. LAZ has cleaning and maintenance programs to ensure parking assets are serviced well. A round-the-clock customer care team manages the monitoring of the garages and gates, and queries involving tickets.
Car owners who want to reserve a parking lot can do same on the website. Use the search to locate an available garage. You can then proceed to pay and reserve your parking spot. Upon confirmation you will get a link to view or print your Parking Pass. You can view and manage your passes by signing into your account. Users can change or cancel reservation up to 24 hours prior to parking time. All sales are final after the cancellation window has passed. Payment for reservation can be made using all major credit cards.ย For complaints or queries on parking locations, payment, cancellation, refund, or others, reach the LAZ Parking support.
My car was totaled and LAZ charged me $624 for the month I was not there. I have not received my money back. Padmini the book keeping manager has not returned my emails and blocked my number. I then received a charge for $1 for the following month. This is the worst service ever I have gotten from a company.
Used Laz parking in New Orleans when going on a dinner cruise. Was supposed to be charged $8 but the machine charged me $43. No receipt issued. I need a refund of $35..Keep leaving a message with the location and no one ever calls back. Called an office on Connecticut and they referred me to Texas corporate office but no one answers the phone. Have left messages at all the lines. Very frustrating.
Went to Coronado, Ca where I use to be a resident on July5, 2022. The way the sign read I deposited my card and no parking ticket came out of the machine and it said something to the jest will charge when you leave. A recent experience at UCSD Health had the car monitored from just the initial contact, so I assumed the same would apply here. When I came to move my car 1 hour and 45 minutes later. I could not get out of the garage, no attended was there that I could see and it charged my card $50.00. Please refund and just charge for the two hours which I believe was $25.00. In my opinion you should have the fees printed above ground.
The level of unprofessionalism LAZ representatives display is unfortunate. A quick and low cost method of training could solve this issue, and is highly recommended considering the amount of times users face this issue.
LAZ Representatives at certain locations are extremely unprofessional and rude.
Like: Torrey Pines State Beach and also my Physicans office in La Jolla, where I have been going to for at least 25 years.
These types of LAZ employees are an extremely negative face for the Connecticut based company.