Contact of Kellogg’s (US) customer service

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Find below the customer service details of Kellogg’s. Besides contact details, the page also offers a brief overview of the company.

1 Kellogg Square
PO Box 3599 Battle Creek,
MI 49017, United States

Customer Service
Phone: 1-800-962-1413
Web: Contact

About Kellogg’s Co

It was a century ago when Kellogg’s changed breakfast forever. The Kellogg Company started by introducing the corn flakes, and there has been no stopping ever since. Kellogg’s is an American multinational which produces cereals and other convenience foods including toaster pastries and crackers. The company is headquartered in Battle Creek, Michigan, and was founded by Will Keith Kellogg. Kellogg has posted impressive earnings since the inception. In the past 10 years, the company has recorded an annual growth of 15%. This kind of sustained growth is one of the greatest achievements of the company and considering the competition in today’s market, the feat is highly impressive. The company recorded a revenue of US$ 3.429B in 2020. Kellogg’s is a market leader today and has a presence in 180 countries across the globe. The company manufactures 100 brands and has a portfolio of 1600 food offerings. Kellogg owns manufacturing facilities in 18 regions. In the year 2020 alone, Kellogg was accoladed multiple times. 

The inception of the company is as interesting as its munchy cereals. In 1876, when John Harvey Kellogg became the in charge of Battle Creek Sanitarium, his brother, Will Keith Kellogg was working for the same institute as a bookkeeper. On the job side-lines, Will Keith was working on improving the vegetarian diet for the Sanitarium patients. In 1984, both the brothers were trying to cook a wheat-based granule, and both were called for some other work. On their return to the kitchen, they found the wheat stale and to make some improvements, both the brothers decided to force the grain on rollers anyway. The grain did not come out in sheets but surprisingly came out as thin flakes. The brothers served the food in the flake form, and the flaked wheat became the talk of the town. The brothers started receiving mail orders for the food, but John Harvey was against the commercializing of the food item. This is when Will Keith Kellogg convinced his brother to give up his rights, and the Battle Creek Toasted Corn Flake Company came into existence. The company was a success and was later renamed as Kellogg Toasted Corn Flake Company. In 1922, the name was shortened to Kellogg Company.

Kellogg’s manufactures and markets some of the most popular breakfast items. The categories in the company portfolio include Kellogg’s corn flakes, Kellogg’s cereal and granola, savoury snacks, plant-based proteins, snack bars & bites, protein bars & shakes, and frozen breakfast. Kellogg’s products are easy to find. You can find the entire range from the supermarket next door. Kellogg’s has a famous product portfolio, which means you can shop for it from all the famous eCommerce portals. The company has made it big by looking into the preferences of customers, and it is no surprise that the company takes feedback seriously. If you wish to make a complaint or register your feedback, you can contact the company on their dedicated customer service line or fill up the customer feedback form.

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  1. Barbara Raynor Reply

    Special K and Raisin Bran. Both bags of flakes seemed to be crushed even though they were in boxes. Can you look into this? Do expect some crushing, but this was too much. THANKS!

  2. Jessica d terry Reply

    I just bought some Kellogg Rice Krispies treats mini size. I open the box the first one I started pulling out they were attached to each other. Rice Krispies were falling out whether it was not sealed the whole box was like that so they were still no good, you couldn’t eat them because each one almost opened and the way prices are now it is awful.

  3. I have always bought zesta crackers but the last 2 boxes that I bought were broken up and the ones that weren’t , broke when you touched them. They are not flaky and crispy and tender like they use to be. Very disappointed.

  4. I am a long time customer of your Special K cereal and I cannot find it anywhere here in St. Louis, Mo. Your other varieties have way, too much sugar and I’m trying to stay clear of that in my cereals. I bought the Special K with dehydrated, Strawberries and they taste just like that and there aren’t too many berries in the box.

  5. Jeffrey White Reply

    I have always bought Zesta saltines because of the amount of salt on the crackers and the flakiness of the crackers. Now every time I buy that very same product they are either over cooked, absolutely no salt or both. I am so disappointed! I do not want to change brands! Do you not agree that SALTines should have SALT? Please address this issue! PS. I am not attempting to get coupons! Thank you.

    • Randy Shurtleff Reply

      Yeah I purchased some pop tarts that were mystery flavor To give them a try . Expecting something distant tasting was it was unpleasantly surprised at how it tasted like it was a vegetable dip . This was awful tasting I let another person in my family tried this and they said it was awful as well. Thinking maybe that it was just 11 package I tried opening another and it was awful tasting as well. I took a picture of both proof of purchases these were not outdated. These were labeled under Mister E Flavor. I think should be recalled noone should be exposed to such a nasty flavor. And will likely throw them away. Yuck!!

  6. I am disappointed with The Kellogg’s Company. I am 75 years old and have been wating Kelloggs products my whole life. My disappointment is regarding the reduction in size of cereal boxes and the actual size of your Eggo Waffles.
    1. The cereal boxes are getting narrower and narrower and yet the price stays the same, or increases. Less cereal for more money!! Why do this to your customers? Pretty soon the boxes wiil be so narrow that they won’t be able to stand alone on my shelf!
    2. Your Eggo Waffles are getting thinner and thinner. In fact, pretty soon I will be able to read the newspaper thru them! Yes, this is an exaggeration, but you get my meaning. The price has not been reduced, but the product has. Again, why are you doing this?
    I’m sure this won’t mean anything to such a large corporation, but I feel better for having said this.

  7. Hello. All I wanted to say was we bought a box of your Zesta original crackers for the first time a month ago and they were awesome. We literally just snacked on them because they were lightly toasted on top and were delicious so we went back to the store we bought them and bought more. To our disappointment they were stale. We decided to try them again and again they were stale. I just want to say we are so sorry the cracker failed twice in a row and what a disappointment that was.

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