Head Office
Steindamm 94 Hamburg,
Germany, 20099
Customer Service
Phone:Â 040/ 19 449
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About HVV
Hamburger Verkehrsverbund (HVV) is a major transport operator in Hamburg, Germany. It was founded in 1965 and currently operates rail, bus and ferry transportation. HVV’s rail operators include AKN Eisenbahn, DB Region AG, DV Regionalbahn Schleswig-Holstein, Hamburger, Hochbahn, S-Bahn Hamburg, among others. Bus operators include Autokraft, Becker Reisen, Dahmetal, Globetrotter Reisen, KVG Stade, LBB Lninenbus Berkenthin, Otto Stunk Omnibusbetrieb, Omnibusbetrieb Storjohann, to name a few.
For travelling on HVV, you need to have a single or day ticket. Single and day tickets include Einzel-karte, 9-Uhr-Tageskarte, Ganztages-karte and Einzelkarte Kind. There are also weekly and monthly passes with economical rates. For leisure purposes, HVV has the Hamburg Card that you can use to travel throughout the network on all HVV public transport services, including U and S Bahn rapid transit, buses and MetroBuses. Tickets can be purchased through vending machines, stations or through authorized retail outlets. Browse the website to locate a store, see schedule, route map or others. For more information or queries on tickets, payment, refund, cancellation, parking, lost and found items, or others, reach the HVV customer service.
