Head Office
Huawei Technologies South Africa Pty Ltd,
P.O. Box 1056, Gallo Manor
Johannesburg, 2052, South Africa

Customer Service
Phone: 0860 861111
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About Huawei – South Africa
Huawei is a Chinese information and communications technology (ICT) company that was founded in 1987, with headquarters at Shenzhen, China. The consumer electronics segment manufactures and sells smartphones, tablet computers and dongles. In South Africa, Huawei began operations in 1998 in Pretoria, later relocating to Johannesburg. It today serves as the headquarters for the East and Southern African region. The company partners with some of the top Telecom brands that include Telkom, Vodacom and MTN.

On the Huawei website you can browse the products that the company sells across South Africa. It includes all its latest smartphones, computers, tablets and wearable. On the product page, you also see the authorized resellers from where you can directly buy an item. There is a Manuals & Downloads section for those needing manuals and softwares for a product. And if you need to service your product, you can locate a service center on the website by province (Durban, Eastern Cape, Gauteng, Mpumalanga, Western Cape) and city. There are also Collection Points where faulty devices are collected and sent to a service center. You will need to carry with you purchase documents and warranty cards before proceeding for repair. Most Huawei products besides accessories carry a 1 year warranty. For more information or queries on store locations, online shopping, cancellation, technical support, warranty, manuals, or others reach the Huawei South Africa customer service.