Hostelworldย Head Office
One Central Park,
Leopardstown
Dublin 18ย Ireland

Hostelworld Customer Service
Phone: +353 (0) 1 5245800
Email: customerservice@hostelworld.com
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Aboutย Hostelworld
hostelworldHostelworld is a leading hostel booking platform, boasting a network of over 33,000 properties in more than 170 countries. The website is owned and managed by Hostelworld Group (HSW). Headquartered in Dublin, the company also operates from its offices in London, Shanghai and Sydney.

On the Hostelworld website, guests can search for hostels, hotels and dormitories by city or name of the property. The website boasts of over 8 million reviews to help guests with their reservation. Hostelworld assures 100% confirmed booking. You can claim a free credit besides refund should you experience a problem.

Some of the top cities featured on Hostelworld include London, Barcelona, Berlin, Rome, Budapest, Amsterdam, Paris, Prague, Dublin and Madrid. All searches made on the website can be filtered by price, rating or distance. The listings also provide brief description of each property, the types of rooms whether dorm, single bed or double bed, in addition to amenities such as WiFi, breakfast, hot shower, transportation or others.

Booking on the website can be made using Visa, Mastercard, Switch, JCB and PayPal.ย Changes to existing booking can be made by accessing the account online. In case of cancellation, you can do same online 24 hours before arrival date. If cancellation is on a short notice, speak to a customer service agent. Note that the deposit is non-refundable. For more information or queries on payment, refund, cancellation, or others, reach the Hostelworld customer service via phone or email.

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Last Update: September 18, 2024