DFS Hong Kong Intl Airport Office
Hong Kong International Airport,
Lantau, Hong Kong
Customer Service
Phone: 852 2383 1474
Phone: 400 810 6939 (China domestic)
Email: airport.hkg@dfs.com
Email: loyalt@dfs.com (loyalty card)
____
About DFS – Hong Kong Intl Airport
The first Duty Free retail store inside Hong Kong Airport was established by Robert Miller and Charles Feeney in 1960. It is now owned and managed by the DFS Group that has a network of 420 duty free stores across 11 countries. The stores boast a product line of over 700 brands, from fragrances, apparel to jewelry. At the Hong Kong Internatonal Airport, you have DFS Duty Free shops located inside Terminal 1, Terminal 2 and SkyPier.
Visitors to DFS stores must carry flight itinerary along with airline and airport arrival information. Payment for purchases can be made by cash, credit cards, gift certificates and foreign currencies.
Products you can find include bags, shoes, wallets, watches, jewelry, skincare items, perfumes, sunglasses, chocolates, among others. Also visit the T Galleria by DFS to shop for leading luxury brands in a modern environment. Ask for the DFS Gift Card to surprise your loved ones for birthday or anniversary.
If you are a frequent traveler, the LOYAL T by DFS program might interest you. It is a multi-tiered loyalty program that offers members special access, benefits and privileges. For more information or queries on store locations, payment, refund/cancellation, lost and found items, or others, reach the DFS Duty Free customer service at Hong Kong International Airport.