Head Office
Go Digit General Insurance Ltd,
Atlantis, 95, 4th B Cross Road,
Koramangala 5th Block,
Bengaluru 560095
Customer Service
Phone: 1800 258 5956
Phone: 1800 103 4448
Email: hello@godigit.com
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About Go Digit
Go Digit General Insurance is an Indian non-life insurance provider with headquarters at Bengaluru, Karnataka. Founded in 2016, the company’s operations were earlier conducted under the name Oben General Insurance Ltd. Go Digit is backed by the Canadian Fairfax Group. With a mission to simplify the way insurance products are viewed and purchased, Go Digit currently offers insurance for cars, bikes, travel and home. Products are sold through agents and brokers located at metros and small cities. Digit’s own website also sells auto, home and health insurances. In a short span, Go Digit has already attracted more than 3 million customers.
The Go Digit website allows one to seamlessly search and purchase an insurance. If searching for a car or bike insurance, simply input your registration number, year, brand and variant to see the most recommended. When searching for travel insurance, just select the countries you are visiting and the dates to get a quote. Smartphone lovers also get an insurance for their device. You can purchase a Go Digit insurance using debit/credit card and net banking. You can also renew your policy after expiry by signing into your account.
As for the coverage, those with an auto insurance can make a claim for damages and losses out of accidents and collisions, for stolen cars, accidental fire, personal accident, natural disaster or third party losses. There are add-ons that you can buy with your car insurance policy. The add-ons include Zero Depreciation Cover, Engine and Gear-box Protection Cover, Passenger Cover and Breakdown Assistance. Go Digit advises a comprehensive car insurance so owners get complete protection, even for own damages to vehicle. Choose the third party liability insurance for a cheaper quote.
If you need doorstep pickup and repair, you can even request for same. Popular brands for which insurance is available include Maruti, Honda, Skoda, BMW, Kia, Audi, Porsche, Hyundai, Toyota, Mahindra, Tata, and Bentley.
Not just auto insurance, even Go Digit’s travel insurance has smartphone-enabled claims process and coverage includes major activities. The travel insurance covers common mishaps during your travel at 179 countries. It can include personal accident, emergency medical treatment/evacuation, accidental death/disability, loss of passport or baggage, among others. Go Digit’s health insurance also is popular among consumers. Health insurances covers an individual or family’s medical expenses due to hospitalization. It can be pre-hospitalization or post-hospitalization expenses, physician fees, diagnostics, and OT/ICU. If opting for cashless process, you can visit any of the network hospitals and submit the pre-authorization form to proceed with the treatment. And if seeking reimbursement, inform the insurance company within 48 hours of hospitalization and submit all claim related documents. After verification, payment will be done within 30 days.
Unlike the tedious process involved with others for claims, with Go Digit the claims are pretty simple. There are no forms to be filled, except a phone call and self-inspection. The damages can be shot on a smartphone and submitted on the web or app. The Go Digit inspection team will access the damages and revert back. For cashless repairs, you can visit any of the 1400+ authorised garages. To make a claim, you can call Go Digit’s telephone helpline or write to the email support. For complaints or queries on locations, refund, cancellation, renewal, or others, reach the Go Digit support.
