Head Office
Poliisitalo 1, Pasilanraitio 13,
00240 Helsinki, Finland
Customer Service
Phone: 112
Phone: 295 419 800
Phone: +358 295 480 141 (National Bureau of Investigation)
Phone: +358 295 480 121 (Police University College)
Email: neuvontapalvelu@poliisi.fi
Email: polamk@poliisi.fi (Police University College)
Other Contacts
Phone: +358 29 5470011 (Helsinki Police Department)
Phone: 0295 430 281 (Western Uusimaa)
Phone: 0295 435 100 or 0295 430291 (Vantaa – Eastern Uusimaa)
Phone: 0295 430 331 (Southeastern Finland)
Phone: 0295 440 501 (Southwestern Finland)
Phone: 0295 416 195 (Oulu)
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About Police of Finland
The Police of Finland is the chief law enforcement agency in Finland. In Finnish, the agency is called Poliisi. It is responsible to the Ministry of the Interior and currently is formed of two national police units and 11 local police departments. Poliisi operates from its base at Helsinki, Finland. The National Police Board guides the police operations. All the police departments report to the National Police Board. As for the two national police units, they comprise of National Bureau of Investigation and Police University College.
The local police is responsible for law and order, public security, investigating crimes, prevention of crime and monitoring road traffic. The police department is headed by the Police Chief. The task of investigating international crime is done by the National Bureau of Investigation. To report a crime or other assistance, you can visit nearest police station. The police stations and service points are spread across the country. You can locate a station or citizen’s office on the website. You can also locate a center by services like police license services, permits for firearms, report lost property or fast-tracking passport.
Those requiring license services can make appointment on the website to avoid long queues. The police appointment booking system shows the available times for the next two to three weeks. Individuals can take advantage of the online services for applying passports, reporting crime and much more. Passport applications can be submitted through the Police’s eServices or in person at a police license services point. If you submit an application online, you can pay for same on the web using Visa or MasterCard. If you need passport , there are fast-track passports that are delivered in a jiff. Lost your passport? You can even report same using the electronic form online.
Not just passport, residents can also apply for regular identity card online. Applications can be submitted on the e-services portal or at police license service point. The processing time and fees are published on the website. Are you a victim of crime? You can report an offence by visiting nearest police station or submitting a report online. When reporting an offence online, you can write a detailed description of what happened, the time and place, personal contacts, and other related information. Reports are mainly processed during office hours. A copy of the report can be printed or delivered to you by post. You can even collect it from the police station. The various crimes and offences you can report include narcotics offences, violence, assault, rape, investment fraud, fake police officers, online gambling or phishing. For more information or queries on police stations, reporting crime online, passport status, Police University College, career/jobs, or others, reach the Police of Finland support.
