Head Office
180 Montgomery St,
Suite 650 San Francisco,
CA 94104, United States
Customer Service
Phone: 888-511-8600
Phone: +1-415-801-2270
Email: support@escrow.com
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About Escrow.com
Escrow.com is a trusted escrow service company that is regulated by government agencies and is used by buyers and sellers to collect, hold and disburse funds. The third party service protects buyers and sellers and sets the terms of the transaction. A BBB-accredited company, Escrow boasts of more than 1 million customers and claims to have processed $3.5bn transactions. . Launched in 1999, Escrow claims to be the world’s most secure payment method safeguarding both buyer and seller.
Both buyer and seller agree to terms, after which the buyer submits payment to Escrow. Seller then delivers goods or service to the buyer. After buyer approves goods or services, Escrow releases payment to seller. Escrow.com is mostly used for buying and selling of domain names, motor vehicles, electronics and general merchandise. The platform also is used for paying for goods or service in different phases. Payment is released at each phase or milestone set by buyer.
For those transactions involving domain names, the licensed and audited escrow operator checks the WHOIS database to verify the name reflects the buyer’s details. Sellers can remain worry-free as the payment is verified and protected before instructions to transfer product or service. Escrow.com provides protection against credit card fraud, insufficient funds or credit card chargebacks. The fee for using the services are published on the website. There is a fee calculator to know how much sellers or buyers will have to pay.
Funds can be deposited through wire transfer, money order, credit card and PayPal. Escrow will disburse the funds through wire transfer or electronic check. Within US, wire transfers are performed same day. Outside US, wire transfers can take 3-5 business days. Note that credit card and PayPal payments will carry an additional Payment Processing Fee
The Escrow API allows developers to integrate payments for marketplace, classified site or shopping cart. There is Escrow Pay for those wanting to add escrow payments to website or mobile app. It can be integrated within minutes and buyers can make an escrow payment in few simple steps. If you need help with integration or to report fraud or for any other assistance, you can reach the support via phone, email or live chat. For information on fees, registration, cancellation, or others, you can browse the Escrow website.
