Head Office
Emirates NBD Bank PJSC
Beniyas Road, Deira, P.O. Box 777
Dubai, United Arab Emirates
Customer Service
Phone: +971 600 54 0000 (general)
Phone: 800 100 or +971 4 316 0333 (priority banking)
Email: contactus@emiratesnbd.com
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About Emirates NBD
Emirates NBD is a leading financial institution in the Middle East, founded in 2007. Headquartered in Dubai, UAE, the bank has assets worth more than US$124 billion and employs some 7,000 across the country. The bank’s network includes more than 221 branches and 1023 ATMs. Products include retail and commercial banking, private banking, investment banking and credit cards.
For individuals, the bank’s offerings in terms of accounts include current accounts, savings accounts, and deposit accounts. You also have a variety of loans and insurance products, besides credit cards, prepaid cards, debit cards and commercial cards. For foreign exchange, you have DirectRemit, demand draft, Western Union and telegraphic transfer. For small and big business organisations, Emirates NBD offers accounts, investments, loans, insurances, cards and treasury services.
You can apply for new accounts, loans and insurance, directly on the website. Additionally, you can locate a branch nearest to your address here where you can enquire for the bank’s services. Besides Dubai, branches can also be located in Abu Dhabi, Sharjah, Ajman, Al Ain, Fujairah, Ras Al-Khaimah and Umm Al Quwain. If you prefer to manage your account from the convenience of your home, you have the option of Internet Banking or Phone Banking. You can view account statement, transfer money, pay bills and much more. You can login to your Internet Banking here. For more information or queries on branch locations, payment, credit cards, loans, or others, reach the Emirates NBD customer service.
Horrible customer service. You are on call for hours to speak to an agent to no avail. I have been calling incessantly to close my credit card in order to go ahead with closing my account as I am leaving the country but just can’t seem to get through.
Kindly note that I received a warning from your email tonight requesting me to reply to accounts in order to maintain access to my account . Please advise me if this is a scam or a genuine account request . This warning was issued by Emirates NBD Security. Awaiting your reply.
I am currently locked out of my account(s) in your bank.My name is Vincent Miller and my account number is 038*******903 (restricted details).
I am no longer based in uae and now reside in Thailand.
I have called and written to your customer services many times.
Their advice was for me to call Eva on +971 600 540000 Which I have done many times.Eva has each time failed to recognise my credit card number which ends the conversation.
This card was sent by yourselves to myself in Thailand July 2018 and send to my former employer in UAE (ECH arris in Abu Dhabi)
I didn’t use the card here as there are no Emirates NBD ATMs hererevently you have stopped sending my monthly statements.
I need to see my balances.
I have priority banking and I am not getting adequate customer service at all!
Please help me access my funds or provide a telephone number for me to call and sort it out!
I have been a member of your bank since 2013 and I have never had a problem before until now.
Thank you
Vincent Miller