Office Address:
Bani 75b, Buzin
10 010 Zagreb,
Croatia
Support:
Phone:062 500 505 (booking)
Email:Â contact@croatiaairlines.hr (general)
Email: customer.rel@croatiaairlines.hr (customer relations)
About Croatia Airlines
Croatia Airlines was founded as Zagreb Airlines in the year 1989. The flag carrier of Croatia, the airline operates from its main hub at Zagreb International Airport, connecting to over 30 destinations. A member of Star Alliance, Croatia Airlines has codeshare agreements with Air Canada, Air France, Alitalia, KLM, Lufthansa, Singapore Airlines, Swiss Airlines, Turkish Airlines and United Airlines.
Croatia Airlines domestically connects to Dubrovnik, Pula, Rijeka, Split, Zadar and Zagreb. International destinations include Athens, Amsterdam, Berlin, Barcelona, Copenhagen, Frankfurt, Paris, London, Nice, Munich, Rome, Venice, Vienna and Zurich. Tickets can be purchased on the website or mobile app using American Express, Diners, Visa and Mastercard credit cards. Upon confirmation, fliers can login to access the itinerary or makes changes to the booking. Additionally, Croatia Airlines website provides details of flight schedule, flight status and other travel information. That is not all, you can also do a web check-in.
Business class and Economy class passengers enjoy a selection of food and beverages, depending on the class of travel. As for baggage, Economy passengers can carry cabin baggage of max weight 8kg. Business class passengers can carry two pieces of same weight. With regard to checked baggage, Croatia Airlines allows Economy passengers 1 piece of max weight 23kg and Business passengers 2 pieces with max weight 32kg per piece. For more details, read the baggage guide on the website.
Business class passengers can access the airline’s lounge, in addition to the Star Alliance lounges around the world. There is also Zagreb Airport Premium Club that comes with personal assistance during check-in, free parking, lounge with food and drink, in addition to limousine transfer. Frequent fliers can register for the Miles & More loyalty program to earn and redeem miles. Members can also earn miles using car rental, staying at hotels and using co-branded credit cards.
For more information on booking, cancellation, payment, refund, lost baggage or others, speak to a Croatia Airlines customer service representative.
