Head Office
CollectPlus,
2nd Floor Atlantic Pavilion,
Albert Dock, Liverpool, L3 4AE
Customer Service
Phone: 01923 601616
Phone: 0845 270 9888
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About CollectPlus
CollectPlus is a parcel delivery company in the UK that is a joint venture between PayPoint and Yodel. Users can send parcels, return parcels as well as collect parcels at any of the partner centers. It’s network includes more than 6,000 local stores nationwide. Founded in 2009, the delivery and returns service operates seven days of a week. To locate a CollectPlus store nearest to your address click here.
The company works with more than 300 brands that include Adidas, Amazon, Asos, Clarks, Dockers, Estee Lauder, John Lewis, Levi’s, M&S, Reebok, Warehouse and Wiggle. CollectPlus not only offers a convenient way to collect online purchases, but also makes it easy to return items at any of its stores. CollectPlus offers Click & Collect with over 70 brands. Users can choose the option during checkout.
As for sending items, you can send up to 10kg from any of the stores in the CollectPlus network. You have Light, Regular and Heavy plans to choose from. The three services have different rates. While the Economy Services takes 3 to 5 working days, under Standard Service delivery the same is achieved in 2 days. Once your item has been dispatched you can track the same online. For more information or queries on payment, refund, cancellation, tracking, or others reach the CollectPlus customer service.
