Head Office
Menara Bumiputra
Commerce No. 11,
Jalan Raja Laut 50350,
Kuala Lumpur, Malaysia
Customer Service
Phone: +603 6204 7788
Phone: 1 300 880 900
Phone: +603 6204 7799 (Premier Card)
Email:ย callcentre@cimb.com
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Aboutย CIMB Bank
CIMB Bank is a leading service service provider in the banking industry. It operates as a subsidiary of CIMB Group, currently headquartered in Kuala Lumpur, Malaysia. The services include consumer banking, corporate banking, investment banking, asset management and insurance. The group also has over 40,000 employees spread across 18 countries. CIMB Bank’s chief markets include Malaysia, Indonesia, Singapore and Thailand. In Malaysia alone it has over 300 branches and 8 million customers. Overall, it boasts of 18 million customers across Indonesia, Singapore, Taiwan, Cambodia, Sri Lanka, US, India, Thailand and Vietnam.
Locate a CIMB Bank nearest to your address in Malaysia here. Customers can enjoy mobile banking, self-service banking, phone banking or opt for online banking for hassle-free transactions. As for products, under accounts, you have Kwik Account, Savings Accounts, Youth Savers Account, Junior Savers Account, Current Accounts and Fixed Deposit Account. Investment options include Dual Currency Investment, Gold Investment Account, Private Retirement Scheme, Retail Bonds and Unit Trusts. You also have loans for property, personal and vehicle. In addition to it, you have a variety of credit cards with reward options to choose from. You can apply for a credit card right on the website.
Register for Internet Banking to check and manage your account on the go, transfer funds within CIMB accounts or other banks, manage bill payments or apply for CIMB products such as loans and financing. You can even download the CIMB smartphone app to manage your account in a jiff. CIMB customers also enjoy 24 hours automated phone banking services. You can call the customer service to check account balance, request statement, check credit card balance, request for cheque book and perform bill payments.
If you are a business owner, check with the bank for all the commercial banking solutions. Besides current accounts, CIMB also has fixed deposits, foreign exchange, insurance and corporate card solutions for small and big business organisations. For more information or queries on branches, new accounts, credit card payment, account statement, or others, reach the CIMB Bank Malaysia customer service.
I had been paying my TV+Internet bill to Telekom Malaysia Berhad through CIMB bank internet service. Today, when I am trying to pay my bill to TMB the bank’s site is not registering the TMB why?
I had 2 transfer from cimb savings account to cimb i trade account successfully debitted from account savings but failure to reach my cimb i trade account.
Customer service mentioned system upgrade, but i could not accept the fact that it happen to me the same error twice, and even unacceptable was, according to customer care officer that it could take 5 to 7 working days to verify the issue. I thought it could solve the issue within hours, if not, minutes as all the error happened within CIMB itself.
Here is the tracking number of the error
1) 1-5539083586
2) 1-5542490638
Would seek for a better explanation from the relevant department, and would seek for compensation for your banking error.
Could you be kind enough to provide me with CIMB Bank, Wisma Square Point branch manager email id and mobile number. We have an issue hence need his/her help for clarification.