Head Office
Chegg, Inc
990 Freedom Circle,
Santa Clara, CA 95054
Customer Service
Phone: +1-855-477-0177
Phone: +1-855-440-1323
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About Chegg
Chegg is an online textbook rental company based in Santa Clara, California. Founded in 2005, the company employs close to 900 and has offices in San Francisco, New York, India, Israel, Berlin, and Ukraine. Subscribers can purchase or rent physical textbooks or e-textbooks. Chegg’s three core services consist of Chegg Study, Chegg Writing and Chegg Tutors. The Chegg Study database includes more than 30,000 textbook ISBNs. Additionally, students can find 15 million expert answered question and answers. While Chegg Writing is a provider of online writing tools, there is Chegg Tutors for students who want to connect with a real tutor to receive one-on-one help.
The company boasts of more than 2.2 million annual subscribers and 440 million Chegg study content views. Each month, the website reaches more than 10 million visitors. By renting books, students save cash and not purchase study materials on high marked-up prices. Chegg ships anywhere within the United States. To rent a book, simply type the title or author on search bar and proceed to payment. Subjects can include finance, economics, language, history, accounting, computers, engineering, physics, maths, biology, to name a few.
Some textbooks come with complimentary access to the eTextbook version. All textbooks come with a 21 day return policy. You can return the product in the same condition it was sent to receive full refund. Payment for purchases can be made using Visa, MasterCard, American Express or PayPal. You can sign in to your account to see textbook due date or to extend the rental.
Chegg eTextbooks is for those who want to access books through the official eBook reader anytime, anywhere. Users can search, highlight and take notes. The eTextbooks are accessible on any connected device. For those who need real tutors, there is Chegg Tutors. Online tutors are available on a wide array of subjects. The tutors, recruited from top universities, can be browsed by city or subject. Looking for scholarships? On Chegg, you can browse over 25,000 scholarships for high school or college. You can directly submit an application on the webpage. For more information or queries on payment, refund, cancellation, shipping, returns, career opportunities, or others, reach the Chegg support.
First time using chegg as we thought this was a reputable company to only find out it took several weeks for 2 books to arrive 2 other books to be ebooks which we actually needed and we could not contact anyone. Very disappointing
I have been deactivated from my account and I am getting nowhere trying to resubscribe. Have tried phoning Chegg numbers.
How do I get my account activated asp? It’s impossible to e mail or phone Chegg to get help. Can anyone advise as I’m wasting too much time trying to get the problem resolved?
Very sad to say Hello,
In one month Chegg Study Subscription first time one day wasted when you people deactivated my Chegg Study account and now again deactivated.
In one month I lost 2 to 4 days without any mistakes from my side, think about this. It’s a very big bad remark on CHEGG
This is the second time my Chegg Study account deactivated, due to this major inconvenience I am facing many problems and troubles
I know all the rules, terms and conditions of CHEGG. It is a very good platform for me but now I’m having trouble.
I am using only one account and one laptop for my personal usage only
Then also getting my Chegg Study account deactivated
If really I did any mistake please send the screen shots of my mistakes by which you people decided that I violated CHEGG terms or rules otherwise no use of pay money for CHEGG STUDY.
I will agree whatever decision you take but it’s your responsibility to be intimate or inform what mistakes I made. Because it’s not a free service I am paying money.
Please do not trouble me by deactivating my Chegg Study account without any proper reason, it’s a very important time for me for my PhD work and too much research work from home due to COVID19.
Active my Chegg Study account ASAP
I have lots of work to complete, you active my Chegg Study Account ASAP mostly within hours
How CHEGG will give back my 2 or 3 days of Chegg Study Subscription period. you are going to increase my account validity for more days?