Head Office
Caribbean Airlines
P.O. Box 2094,
Piarco, Saint George
Trinidad and Tobago

Customer Service
Phone: + 1 800 523 5585
Email: specialservices@caribbean-airlines.com (special services)
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About Caribbean Airlines
Caribbean Airlines is state-owned airline in the Republic of Trinidad and Tobago that launched in 2006. Today, it operates close to 600 flights each week to 18 destinations, mostly across the Caribbean, North America and South America. Headquartered at Piarco, the airline employs more than 1,600 associates. It has its hubs at Piarco International Airport and Norman Manley International Airport.

Destinations served by Caribbean Airlines include Antigua, Barbados, Caracas, Ft Lauderdale, Georgetown, Grenada, New York, Kingston, Montego Bay, Orlando, Miami, Nassau, Paramaribo, Port of Spain, St Lucia, St Vincent, St Maarten, Tobago and Toronto. One way or round trip tickets can be booked on the website using major credit cards.

Fliers can manage their booking by accessing their booking through reference number or e-ticket number. You can view or make changes to your itinerary on the website. Web check-in is available between 24 and 3 hours prior to flight departure. If you need to see schedule or track flight status, you can do same online.

As for baggage restrictions, on domestic travel, economy class passengers can carry 1 bag of max 23kg weight. Flex class passengers can carry 2 pieces, and business class passengers can carry 3 pieces. It is advised to read the accepted baggage sizes and other restrictions on the ticket or website before travel.

Frequent fliers can register for the Caribbean Miles loyalty programme to earn and redeem miles. The membership has three tiers – Silver, Gold and Executive Gold. Each of it comes with its own benefits. For those needing freight services, Caribbean Airlines Cargo offers just that. For more information or queries on tickets, refund, cancellation, check-in baggage restrictions, lost baggage, cargo, or others, reach the Caribbean Airlines customer service.

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Last Update: September 18, 2024