Head Office
Busuu Ltd
6th Floor, 50 Finsbury Square
London, EC2A 1HD
United Kingdom
Customer Service
Web: Submit Request
Email: team@busuu.com (general)
Email: info@busuu.com (corporate)
Phone: nil
______
About Busuu
Busuu is a language learning platform founded by Bernhard Niesner and Adrian Hilti in 2008. The name Busuu originated from the Busuu language in Cameroon, which is reportedly spoken only by 8 people. Today, Busuu has helped more than 90 million users practice their language skills and connect with native speakers worldwide. The language courses, available on web as well as Android and iOS, start with beginner level A1 to upper intermediate level B2. The courses are designed by an in-house Bussu team of educational experts. Currently, there are twelve different language courses. One can be trained in writing, reading, listening and speaking. Through its partnership with well-known educational company McGraw-Hill Education, Bussu today provides official certification for students to validate their learning.
While the platform is free to join, one can upgrade to Premium membership to enjoy advanced grammar lessons and get a McGraw-Hill certification. Once registered on the platform, you can pick from the list of languages that include English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Polish, Turkish, Russian and Arabic. There are over 1,000 lessons and personalized study plans to get started. Further, you can connect with native speakers and get feedback on the written and spoken lessons. Also, there are AI powered pronunciation exercises, videos and dialogues to make you an expert. Try the Vocabulary Trainer to get a good grip over the pronunciation or learn new words.
Busuu says the language courses are developed on the internationally recognized Common European Framework of Reference (CEFR). There are four levels for a student – Beginner A1, Elementary A2, Intermediate B1 and Upper Intermediate B2. Each lesson under a course has several exercises and activities. Only after passing each activity and unit within that lesson can one complete a lesson. You dont have to pass all activities to complete a course. There are tools available to listen audio, record voice and check typing and spelling errors.
If you a free user, upgrade to Premium or Premium Plus to enjoy a number of benefits such as access to native speakers, Offline Mode study, personalized study plan, and get official certificates. You can opt for a 3 month or 12 month package. Note that all subscriptions renew automatically. After taking a new plan, you also have the option to cancel within 7 days for full refund. Payment for subscription can be made using major debit/credit card and PayPal. You can know your current plan or cancel subscription by signing into your account.
Busuu also has language learning solutions for schools and universities. There is Busuu for Business for companies looking to improve language skills of their employees. For queries on payment, subscription, renewal or cancellation, you can reach the Busuu support through the Help section.
