Find below the customer service details of BPAY, Australia. Besides contact details, the page also offers a brief overview of the payment service provider.
Head Office
Bpay Pty Ltd
3 Rider Bvd, Rhodes,
NSW 2138, Australia
Support
Email: info@bpay.com.au
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About BPAY
BPAY, an abbreviation for bill payment, is a service that enables you to pay bills using your online banking account. It is the most extensively utilised bill payment service in Australia. Over 150 financial organisations, including credit unions, banks, building societies and digital banks incorporate it in their online banking services. The majority of household bills, including phone, credit card, internet, gas, energy, water, rates, and insurance, may be paid using BPAY at more than 60,000 businesses.
You can use your transaction account, savings account, or debit card to make payments with BPAY. Numerous establishments also accept credit card payments. Instead of receiving your invoices in the mail, BPAY enables you to access and view them in your online or mobile banking. You can examine your current and prior bills and receive payment notifications. Many financial institutions (including the main banks) and billers provide BPAY View. Through online or mobile banking, you can sign up for BPAY View.
Your account will be immediately debited and processed if you make your BPAY payment on a banking business day. The next business day is typically when the biller receives payments made on a business day, the weekend, or a public holiday. For ANZ, Commonwealth Bank, NAB, and Westpac, this is valid. Depending on your financial institution, the procedure could change. Additionally, Beem (formerly known as Beem It), an app for fast payments, supports BPAY. Your BPAY payments will therefore be transferred immediately. Osko, another service provided by BPAY, enables users to send money almost instantaneously to a PayID, BSB, and account number.
Some billers might charge you for processing BPAY payments. It’s comparable to when companies impose credit card surcharges. According to BPAY, your biller may let you know if and how much they charge for payment processing. If after making a BPAY payment you discover the information was inaccurate, you must immediately contact your financial institution. They might be able to cancel the transaction on your behalf. As was already indicated, some billers disallow BPAY payments made using credit cards. On the BPAY website, you can look for your biller and find out what forms of payment the company accepts.
BPAY makes it simple to pay bills. Through your online or mobile banking, you can safely pay all of your bills at once. As long as there are funds in your account on the planned date, you can choose which account to pay bills from and make payments. These are just a few examples of how BPAY is on your side.
BPAY makes it simple and safe for businesses to get paid. You can take charge of payments while keeping track of numerous bills. Using a Variable CRN and BPAY, you may keep track of payments for particular periods, bills, invoices, or transactions. Or use an Intelligent CRN to fix the amount, the expiration date, or both (iCRN).
A variety of APIs is readily available for entrepreneurs looking to build custom solutions to serve their businesses and the demands of their clients. Businesses can retrieve biller information using a biller code that has been provided. Also they can verify a BPAY Payment’s data to see whether it will be accepted for processing. For status on payments, refund or related, you are advised to contact the respective bank through which you initiated the fund transfer.
I previously used B Pay to pay my Telstra bills and my account is in credit. I have changed payment method to direct debit. I have contacted Telstra to arrange a refund only for them to tell us that we have to go through B Pay to get the refund. How do we do this? Having been trying to locate a contact number but can’t find anything.
My partner and I have quite a sum of money in credit with Telstra. We have contacted them to arrange a refund only for them to tell us that we have to go through bpay to get the refund. How do we do this? Having been trying to locate a contact number but can’t find anything.