Contact Boots UK: Find below customer service details of Boots, including phone and email. Besides contact details, the page also offers an overview of the pharmacy chain, its products and services. Reach the Boots UK customer service below for queries, complaints or feedback.

Boots UK Head Office
1 Thane Road West,
Nottingham NG2 3AA
United Kingdom

Boots UK Customer Service
Phone: 0345 070 8090 (store & pharmacy)
Phone: 0345 609 0055 (online shopping)
Phone: 0345 124 3752 (Boots Opticians)
Phone: 0345 071 1268 (Boots Hearingcare)
Phone: 0345 124 4545 (Advantage Card)
Email: [email protected]

About Boots UK
boots uk customer serviceBoots is a leading UK-based pharmacy chain founded in the year 1949. Founded by John Boot, the pharmaceuticals retailer boasts of over 2,500 stores in the UK. It also manages 640 Boots Opticians practices and over 480 Boots Hearingcare locations. Boots Opticians is in fact one of the leading opticians chain in the UK. Headquartered in Nottingham, Boots employs some 60,000 people across the country.

If you prefer to avoid driving to a local Boots store, you can now get all your prescription items delivered to your doorstep by booking them online. After placing an order, you have the option of either collecting an item at a local store or using the standard / next day home delivery. Standard delivery takes four working days. Free delivery is available on orders over certain values. Items can also be delivered to neighboring countries such as France, Germany, Austria, Italy, Romania, among others. Payment for purchases can be made using Visa, MasterCard, American Express, Delta, PayPal, MasterPass and Boots Advantage Card points. You can return items free of charge within 28 days for a refund or replacement.

Shopping on Boots website can be done by category, departments, prescriptions or services & clinics. Departments found include allergy, cough, dental, diet & weight loss, first aid, food & drink, foot care, hair loss, skin care, stress & energy, sports nutrition, vitamins & supplements, among others. Visitors can also look for toys, contact lenses, glasses, toiletries, grooming kits and perfumes.

For those needing an eye test, contact lenses or glasses, Boots Opticians is the place to visit or shop. Boots Opticians has over 600 branches across the UK. You can also order your products online. For those concerned with hearing loss, you can request a hearing test through Boots Hearingcare

Sign up for the NHS Electronic Prescription Service which allows sending prescriptions instantly to a pharmacy of your choice. There are no paper prescriptions and you have convenient locations. You can sign up for Repeat Prescription Service to save time in the future. The service is free and also allows medicines to be sent to your home address.

For those who shop regularly, joining the Boots Advantage program will provide with reward points everytime you buy a product. The Advantage Card allows members to collect points on any product in store and online. Also, members enjoy special offers and benefits. For more information or queries on local pharmacy stores, prescriptions, online shopping, refund/cancellation, or others, reach the Boots UK customer service via phone or email.

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Last Update: February 6, 2016