Office Address:
Balaka, Kurmitola,
Dhaka-1229,
Bangladesh
Support:
Phone:+88-02-8901600
Email: ibebiman@bdbiman.com (customer queries)
Email: gmpr@bdbiman.com (feedback)
About Biman Bangladesh Airlines
Biman Bangladesh Airlines is the national airline of Bangladesh that began operations in 1972. The airline operates from its hubs at Shahjalal International Airport, Shah Amanat International Airport and Osmani International Airport. Also popularly known as Biman, the airline has a fleet of close to 13 aircraft operating to 22 destinations. The airline is headquartered at Dhaka, Bangladesh.
Within Bangladesh, Biman connects fliers to and from Barisal, Chittagong, Cox’s Bazaar, Dhaka, Sylhet, Saidpur, Rajshahi and Jessore. Internationally, it’s network includes Kathmandu, Kolkata, Yangon, Bangkok, Kuala Lumpur, Singapore, London, Abu Dhabi, Bahrain, Doha, Dubai, Jeddah, Kuwait, Muscat and Riyadh. On the Biman Bangladesh Airlines’ website you can find a destination map and guide with details of the entire network. Additionally, you can get flight schedule and track flight status online.
To book a flight, fliers can use the search tool on the website. You can input the origin, destination and date to proceed with confirmation. There are three classes available for fliers – economy, premium economy and business. If you have already booked a flight, you can login to your account to view and manage same.
Check-in counter closes one hour prior to departure. As for baggage, Economy class fliers are allowed 20kg checkin baggage and 7kg carryon baggage. Business class passengers are allowed 30kg checkin and 10kg carryon. Detailed information on baggage restrictions are available on the website. In-flight catering and entertainment is available on most flights.
Are you a frequent flier? Register for Biman Loyalty Club to earn and redeem points. There are three membership tiers – Green, Silver and Gold. Members earn reward points on all flights, get advanced seating reservation, exclusive offers, priority check-in, free baggage allowance, among others. For more information or queries on payment, refund, lost baggage, cancellation, or others, reach the Biman support.
