Contact Beijing Subway: Find below customer service details of Beijing Subway, China, including phone and email. Besides contact details, the page provides a brief overview of the rapid transit system and its services. Reach the Beijing Subway customer service below for queries, complaints or feedback.
Head Office
Xicheng District
Xizhimenwai Avenue No. 2
Beijing, 100044 China
Customer Service
Phone: 010-96165
Phone: 86-010-63988622
Phone: 68345678 (Bejing MTR Corp)
Email: [email protected] (feedback)
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About Beijing Subway
Beijing Subway began operations in the year 1969. It is one of the world’s busiest rapid transit systems, transporting more than 10 million each day. The oldest metro system in China, Beijing Subway is owned by the Beijing Municipal Government. It operates a staggering 19 lines connecting to 334 stations.
The Beijing Subway’s operating times differ with lines. The first service begins at 5am and goes up to midnight. Fares are based on distance. It starts at ¥3. Besides single ride tickets, you also have the Yikatong smartcard that can store multiple fares. It can be used on subway as well as buses. Tickets can be purchased from manned stations or through vending machines. Additional fares will be charged for passengers with large bags. For route map, fares and details on stations, browse the Beijing Subway website.
The lines consist of Line 1 (Pingguoyuan-Sihui East), Line 2 (Xizhimen-Beijing Railway Station), Line 4 (Anheqiao North-Gongyixiqiao), Line 5 (Tiantongyuan North-Songjiazhuang), Line 6 (Haidian Wuluju-Lucheng), Line 7 (Beijing West Railway Stn-Jiaohuachang), Line 8 (Zhuxinzhuang-Nanluoguxiang), Line 9 (Natl Library-Guogongzhuang), Line 10 (Xiju-Shoujingmao), Line 13 (Xizhimen-Dongzhimen), Line 14 (Zhangguozhuang-Xiju), Line 14 East (Beijing South Railway Stn-Shan’gezhuang), Line 15 (Qinghuadongluxikou-Fengbo), Batong (Sihui-Tuqiao), Changping (Changping Xishankou-Xi’erqi), Daxing (Gongyixiqiao-Tiangongyuan), Fangshan (Guogongzhuang-Suzhuang), Yizhuang (Songjiazhuang-Ciqu) and Airport (Dongzhimen-Terminal 2/3).
For more information or queries on payment, refund, cancellation, tickets, smartcard, lost and found items, parking, or others, reach the Beijing Subway customer service.
