BB&T Head Office
BB&T Corporation
200 W. 2nd Street
Winston-Salem, NC 27101
United States
Phone: 1-800-226-5228

BB&T Customer Service
Phone: 1-800-BANK-BBT
Phone: 1-800-226-5228
Phone: 1-888-228-6654 (online banking)

Other Contacts
Credit Cards: 1-800-476-4228
EasySend: 1-866-785-3614
Claims Center: 1-800-990-4228
Personal Insurance: 1-800-422-8448
Life Insurance: 1-800-474-1471
Investment Services: 1-800-453-7348
Smart Money Manager: 1-888-762-7848
Loans: 1-888-562-6228
Mortgages: 1-800-295-5744
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BB&T Branches/ATMs
To locate a BB&T branch or ATM click here. Searches can be made by city, state or zip code.

About BB&T Corporation
bb&tBB&T was founded as Branch Banking & Trust in the year 1872. It is a leading American bank with over $174 billion in assets (as of 2011). BB&T operates in 12 states with over 1,800 financial centers and 2,400 ATMs. Currently, it operates in Carolinas, Virginia, West Virginia, Kentucky, Georgia, Tennessee, Maryland, Florida, Alabama, Indiana, Texas and Washington DC.

BB&T’s products and services include retail and commercial banking, insurance, investment, international services and leasing. For individuals, BB&T offers checking, savings, CDs, loans, mortgages, credit cards, home equity, investments and insurance. For business users, the bank offers money market savings, investments, business loans and cards, cash management services, merchant services, insurance and more.

Rated as one of US’ safest and soundest financial institutions, BB&T has more than 697.1 million shares outstanding and $85 billion in total invested assets. The financial holding company is in fact one of the largest mortgage lenders in North Carolina and West Virginia. Further, BB&T’s affiliate BB&T Insurance Services Inc. is the largest bank-owned insurance agency in the Carolinas and the 6th largest in the country. And BB&T Investment Services Inc. currently serves more than 155,000 clients.

Since its inception, the company has acquired more than 35 banks, close to 90 insurance agencies and some 32 non-bank financial services companies. Some of the company’s current subsidiaries and affiliates include Sterling Capital Management, BB&T Capital Partners, BB&T Commercial Finance, BB&T Equipment Finance Corporation, Creative Payment Solutions, Farr Associates, Grandbridge Real Estate Capital, Lendmark Financial Services, Scott & Stringfellow Inc., among others.

Headquartered in Winston-Salem, N.C., BB&T employs more than 30,000 people. For more details visit the website or speak with a BB&T customer service representative.

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Last Update: September 18, 2024