Head Office
228 Park Avenue South
Suite 62691
New York, NY 10003
United States
Customer Service
Phone: 1-855-520-BARK (2275)
Email: happy@barkbox.com
Email: happy@barkshop.com (BarkShop queries)
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About BarkBox
BarkBox is a subscription based service designed for pet owners. Subscribers of BarkBox will receive toys, healthy treats and gifts each month. Founded in 2012 by Matt Meeker, Henrik Werdelin, and Carly Strife, the service caters to pet owners across US and the Canada. BarkBox operates from its headquarters at New York, US. The monthly themed subscription currently boasts of more than 600,000 members.
New users can subscribe on the BarkBox website here. You can start a subscription for yourself or gift one to friends or family. You can opt for monthly, half yearly or annual subscription. A subscription can be cancelled any time by signing into account. Though all boxes have same prices, you can opt for different size according to the need of your pet. The small is for pups who are 20 pounds or less, the medium for pups between 20-50 pounds and large for pups over 50 pounds. Subscribers are given the option to change box size in the middle of subscription. BarkBox changes the theme each month, making it exciting and fun.
Subscriptions can be purchased using Visa, MasterCard or American Express. The company ships the first box immediately after subscription begins. BarkBox offers free shipping across the US. Each box comes with at least 2 toys, 2 bags of treats, and a chew. If you are not happy with the box received, you can reach the support for a resolution. Explore the Themes section to know the past themes. Sign up for the newsletter to get regular updates via email.
BarkBox’s parent company Bark & Co also operates the BarkShop.com, an e-store where shoppers can purchase dog toys, treats and gifts. The homepage features all the latest and trending. The Sale section is where you can explore items available on discount. The main categories consist of Toys, Treats, Chews and Wellness. Purchases can be made using Visa or MasterCard. The company offers free shipping for purchases over certain value. Not satisfied by purchase? Return same in its original condition for exchange or refund. For more information or queries on payment, refund, cancellation, or others, reach the BarkBox support.
