Contact Pedigree: Find below customer service details of Pedigree Petfoods, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.

Head Office
Mars, Incorporated
6885 Elm Street
McLean, VA 22101
United States

Customer Service
Phone: 1-800-525-5273 (US support)
Email: [email protected] (privacy or legal queries)

Regional Support
Phone: 1800 640 111 (Australia)
Phone: 04231-943250 (Germany)
Phone: 01 800 7334 4733 (Mexico)
Phone: 0800 610 906 (New Zealand)
Phone: 0860 002 740 (South Africa)
Phone: 900 102 798 (Spain)
Phone: 1800 407 11 21 21 (India)
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About Pedigree Petfoods
Pedigree is a popular pet food brand that is part of Chicago-based Mars. Operating officially as Pedigree Petfoods, the brand’s products was first introduced in the market around 1957. It’s dry and wet food recipes are based on research from The Waltham Centre for pet nutrition.

Pedigree’s range of products are available for puppies, adults as well as senior dogs. Pedigree claims its products offers the right balance of vitamins, fibre and protein. The dry and wet complete main meal food is “100% nutritionally complete” and is “developed by veterinary nutritionists and experts”, the website claims. Apparently, the meat and animal derivatives content is up to 65% for wet foods and up to 39% for dry foods. The Pedigree Vital Dry food has been designed to help protect dog’s dental health, skin & coat, digestive system and immunity. Then there is Pedigree DentaStix that are reportedly proven to help reduce tartar and plaque build-up.

The product line includes a variety of flavors such as beef, lamb, fish, and chicken. On the website, you can get an overview of the products, along with the ingredients used. Pedigree’s products are sold worldwide. You will find them at departmental stores, grocery outlets and pet shops. You can also purchase the products online on the website. For consumers in the US, Pedigree’s catalog includes Dry Dog Food High Protein Beef and Lamb; Adult Roasted Chicken, Rice and Vegetable; Grilled Steak and Vegetable; Grilled Salmon, Rice and Vegetable; Chicken and Vegetable; Choice Cuts; Chopped Ground Dinner; Puppy Morsels in Sauce with Chicken; Homestyle Meals; Dog Treats Dentastix, to name a few.

The Pedigree website in a number of regions offers online shopping facility. Products can also be purchased from Amazon and other popular e-tailers as well. Purchases can be made using Visa or MasterCard. The return policies vary. When purchasing online, you can choose the size, read reviews, and pick the delivery options as well. There are also pictures giving a glimpse of the packaging. The Pedigree website further has a number of helpful tips and articles for dog training, grooming and dental hygiene.

If you dint know, Pedigree actively engages in nonprofit causes. The Pedigree Foundation was established to help dogs find loving homes. It supports the work of shelters and dog rescue organisations. The Foundation also encourages dog lovers to adopt, volunteer, and donate to support the cause. More details are available on the website. For information or queries on store locations, refund, shipping, or others, reach the Pedigree support.

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Last Update: February 18, 2019