Head Office
Bangkok Bank Public Company Limited
333 Silom Road, Silom, Bangrak,
Bangkok 10500 Thailand
Customer Service
Phone: 1333 or (66) 0 2645 5555
Phone: (66) 0 2638 4000 (cards)
Email: info@bangkokbank.com
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About Bangkok Bank
Established in 1944, Bangkok Bank is one of the largest regional banks in Southeast Asia with assets of approximately 3,117bn Baht. Bangkok Bank is Thailand’s market leader in corporate and SME banking with the country’s largest retail customer case. It has 17 million accounts including business and retail customers, approximately 240 business centers and desks, and a nationwide network of more than 1,200 branches (including self-service outlets). Besides phone banking, customers enjoy a convenient easy to use bilingual internet and mobile banking platform that enables them to enjoy round-the-clock banking.
Operating officially as Bangkok Bank Public Company Ltd (BBL), the financial services provider offers consumer, commercial, credit card and mortgage lending, international trade financing, investment banking and securities services. The bank’s core strength lies in corporate lending. One of the largest banks in Thailand today, Bangkok Bank has a leading edge with the complete range of financial services, modern technology and friendly staff.
Besides having an active presence in Thailand, the bank’s network spans global locations that include China, Hong Kong, Indonesia, Japan, Malaysia, Cambodia, Philippines, Taiwan, UK, US and the Vietnam. The award-winning bank’s major subsidiaries include Bualuang Securities, BBL Asset Management, Bangkok Bank Berhad, and Bangkok Bank (China).
New customers can open their account online or by visiting any nearest branch. Get an overview of the products and services on the website. Individuals can look for accounts (savings account, basic banking account, deposit account, current account), investments, mutual funds, credit cards, loans and insurance. For corporates and small business owners, Bangkok Bank offers operating accounts, commercial cards, loans for SMEs, investment banking, securities services, and digital banking. You can approach the branch for an advisor to help you with the investments or deposits. If you are applying for a loan, you can use the calculator to know the interest rates and fees. Further, apply online and get connected to an agent to get started.
Businesses can get online guarantees for tax payments on imported raw materials or for government procurement payments. For those looking to operate an estore, Bangkok Bank’s merchant services allows credit and debit card payments via mobile devices. Existing personal banking customers and corporates can access Internet Banking to conveniently perform a number of tasks. Through Internet Banking, you can view statements, transfer money, pay bills, order cheque books or apply for new products.ย For more information or queries on branch locations, payment, cancellation, statement, credit card, career, or others, reach the Bangkok Bank support.
Bangkok bank Nang Rong has the worst customer service. There are 6 women at desks and only one person to help customers deposit and withdrawal. Very poor customer service for everyday transactions. I have banked here for 10 years and never seen such terrible service.