Head Office
Off Pune-Ahmednagar Road,
Viman Nagar, Pune 411014
Customer Service
Phone: 020 3957 5152
Phone: 020-71177266 (complaints)
Email: wecare@bajajfinserv.in
Email: grievanceredressalteam@bajajfinserv.in (complaints)
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About Bajaj Finserv
Bajaj Finserv is an Indian financial services company founded around 2007 following the demerger from Bajaj Auto. It specialises in consumer loans, with fastest and hassle free loan approval. Products include home loan, loan against property, consumer durable finance, EMI card, doctor loan, gold loan, loan against fixed deposits and two/three wheeler finance. The products and services can be accessed from close to 850 urban and 750 rural locations. Additionally, there are more than 75,000 distribution points to cater to customers needs. The award winning company operates through it’s subsidiaries namely Bajaj Finance Ltd, Bajaj Allianz Life Insurance Company, Bajaj Allianz General Insurance Company and Bajaj Housing Finance.
The non bank finance company has a AAA/Stable credit rating by CRISIL. Further, it’s customer franchise exceeds 30mn, as of 2018. In Q2, FY19 alone Bajaj Finserv handled more than 5.26 new loans. While consumer products include consumer durable loans, lifecare financing, digital product loans, auto loans and retailer finance, for SME there are working capital loans, loans to professionals and secure enterprise loans. Commercial products include securities lending, large value lease rental discounting, financial institutions lending and corporate finance loans. You can get a glance of all these products directly on the website.
New customers can apply for a loan directly on the Bajaj Finserv homepage. Also, use the store locator to locate a store nearest to address where you can submit an application for new loan. A number of loan application forms are available under the Forms Centre. For those just starting, make use of the tools and calculators to get an estimate and other handy information. You can check your eligibility, know fees and charges, calculate your EMI or know the foreclosure amount.
If you are an existing customer, sign in to your account to view and manage your loan or card. Existing loan holders can pay their EMI online in a jiff by entering loan account number and payment details. Your EMI can be paid using debit/credit card or net banking. You can also opt for ECS, auto debit and cheque. All this and much more can be done through the official Bajaj Finserv smartphone app. For more information or queries on store locations, refund, cancellation, payment, career/jobs, or others, reach the Bajaj Finserv support.
