Contact Australia Post: Find below customer service details of Australia Post, including phone and email. Besides contact details, the page also offers a brief overview of the postal company. Reach the customer service below for queries, complaints or feedback.
111 Bourke St, Melbourne Vic 3000,
Phone: 13 POST (13 7678)
Phone: +61 3 8847 9045
About Australia Post
Australia Post is a government-owned postal service that was founded in the year 1809. Formerly known as Australian Postal Commission, the Australia Post operates close to 4,500 post offices across the country. Headquartered in Melbourne, Victoria, the corporation posted revenue of A$ 6.6bn in 2016. Each year, Australia Post processes around 3bn letters and delivers to close to 12mn delivery points.
About 249 million people visit Australia Post’s retail outlets each year. To locate an Australia Post outlet nearest to your address click here. You can search by street, postcode or state. You also can access the Find a Postcode tool to locate a postcode by suburb, town or city. You can also track delivery on the website, calculate postage and delivery times, pay a bill and much more.
Among the successful online products launched by Australia Post is the MyPost service. Members can use the delivery choices to receive parcels where and when they want. You can have a parcel sent to a secure locker, sent to a PO box or sent directly to any of the post offices across the country. For those who enjoy shopping at the comfort of their homes, Australia Post has an e-store where you can purchase a range of products. You can also order stamps, envelopes and others.
As for the postal services, for sending letters and parcels within Australia, you have Registered Post, Express Post and Parcel Post. For international delivery, you have International Courier, International Express, International Standard and Registered Post International. For price, delivery time and others use the tools on the website. For more information or queries on store locations, payment, cancellation, delivery, or others reach the Australia Post customer service.